JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Position Overview
JLL is seeking a detail-oriented and proactive Office Assistant to provide comprehensive administrative support to our Life Sciences account in Milan. This role will support the delivery of exceptional facility management and real estate services.
Key Responsibilities
Monitoring and verification of scheduled and extraordinary maintenance, with monthly entries in the management software
Daily monitoring of plant operation with related BMS management
Monthly execution of fire surveillance checks
Management and issuance of Johnson & Johnson employee and contractor badges
Management software for booking and use of desks and parking spaces
CAFM (Computer-Aided Facility Management)
Creation and updating of files related to Johnson & Johnson employees (car, locker, floor location)
Administrative support for monthly reporting and invoicing
Support for Duty Light Maintenance
Backup for logistics services (warehouse, bank, postal service, notary, etc.)
Required Qualifications
Education & Experience
2+ years of administrative or office support experience
Experience in professional services environment preferred
Facility management or real estate industry experience a plus
Technical Skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Experience with database management and CRM systems
Basic understanding of project management tools
Familiarity with digital filing systems and document management
Ability to learn new software systems quickly
Core Competencies
Excellent written and verbal communication skills
Strong organizational and time management abilities
High attention to detail and accuracy
Ability to handle confidential information with discretion
Professional communication style and client service skills
Multi-tasking capabilities in dynamic environments
Personal Attributes
Proactive and solution-oriented approach
Flexibility and adaptability to changing priorities
Collaborative team member with inclusive mindset
Professional presentation and conduct
Reliability and strong work ethic
Cultural awareness and sensitivity for diverse client base
----------------------------------------------------------------------------------------------------------------
Panoramica della Posizione
JLL ricerca una figura di Office Assistant orientata ai dettagli e proattiva per fornire supporto amministrativo completo al nostro account Life Sciences a Milano. Questo ruolo supporterà l'erogazione di servizi eccellenti di facility management e immobiliari.
Responsabilità Principali
Monitoraggio e verifica della manutenzione programmata e straordinaria, con inserimenti mensili nel software gestionale
Monitoraggio quotidiano del funzionamento degli impianti con relativa gestione BMS
Esecuzione mensile dei controlli di sorveglianza antincendio
Gestione ed emissione di badge per dipendenti e contractor Johnson & Johnson
Software gestionale per prenotazione e utilizzo di postazioni di lavoro e parcheggi
CAFM (Computer-Aided Facility Management)
Creazione e aggiornamento di fascicoli relativi a dipendenti Johnson & Johnson (auto, armadietti, posizione nel piano)
Supporto amministrativo per reportistica mensile e fatturazione
Supporto per Duty Light Maintenance
Backup per servizi logistici (magazzino, banca, servizio postale, notariato, ecc.)
Qualifiche Richieste
Formazione ed Esperienza
2+ anni di esperienza in supporto amministrativo o d'ufficio
Esperienza in contesto di servizi professionali preferibile
Esperienza nel facility management o nel settore immobiliare costituisce un plus
Competenze Tecniche
Competenza in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Esperienza con gestione database e sistemi CRM
Comprensione di base degli strumenti di project management
Familiarità con sistemi di archiviazione digitale e gestione documenti
Capacità di apprendere rapidamente nuovi sistemi software
Competenze Trasversali
Eccellenti capacità di comunicazione scritta e verbale
Forti capacità organizzative e di gestione del tempo
Alta attenzione ai dettagli e precisione
Capacità di gestire informazioni riservate con discrezione
Stile di comunicazione professionale e competenze nel servizio clienti
Capacità multitasking in ambienti dinamici
Qualità Personali
Approccio proattivo e orientato alle soluzioni
Flessibilità e adattabilità al cambiamento delle priorità
Spirito collaborativo con mentalità inclusiva
Presentazione e condotta professionali
Affidabilità e forte etica del lavoro
Sensibilità culturale e consapevolezza per clientela diversificata
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.