Da remoto: Remoto
Location : mostly on-site in Turin (30-40 min. travelling from Turin maximum) Project management experience is also desirable - due to expansion, we have multiple projects ongoing that require supervision. Working pattern : normal business hours 9 AM to 5 PM Travelling : possible occasional travel to our other DC's in Milano, IT, or Madrid, ES As Operation Site Manager you will be the technical liaison between the technology teams and the Data Center Environment you run, and be key in maintaining all operational aspects for these sites. You will be supporting our growth path and will be recognized as a ‘technical expert’ with a focus on core Data Center infrastructure. As a pragmatic problem solver on a wide range of Data Center environments and systems, you understand which issues to escalate to the appropriate resolver groups. You will proactively monitor the environments by checking monitoring systems, monitoring ticket queues and proactively with your own eyes and ears, taking corrective actions as needed. You can execute small projects on your own and work with others in planning and executing larger projects. This would suit an individual who is able to add significant value based on existing experience whilst evolving their career upstream into Cloud Services. This is an individual contributor role, with matrix management of several teams. Collaborating with internal teams to troubleshoot and perform Root Cause Analysis (RCA) and Corrective Action (CA) for issues. Ensure rack deliveries and installations are planned and managed effectively. Collaborate with project teams and colocation partners to validate the functionality of electrical and mechanical systems. Extend operational support encompassing failure mode analysis, root cause identification, maintenance assistance, best practices, procedural reviews, and more. Participate in operational reviews, gathering and analyzing technical data to pinpoint and rectify existing reliability and availability concerns. Offer expertise to address and mitigate global resiliency, reliability, and availability risks. Approach challenges with a positive attitude, offering innovative and creative solutions. Be intimately familiar with all aspects of LV cabling (copper, fibre) and related components, and cable management strategies. Have a Dev Ops mindset, and the ability to code is desirable (scripting, SQL, low-code APEX environments). Be able to travel, often at short notice to multiple campuses in Italy Additionally, you should be able to dive deep into any part of the stack, value simplicity, work comfortably in a collaborative, agile environment, and be excited to learn. You should be fully versed in Data Centre build, live operations management, change control and be familiar with 5S.