PLEASE READ BEFORE APPLYING Fluent level of Italian and English is required. You must have a valid Driver's license. Please submit your CV in English. Coverage Area: Sicily and South Calabria. YOUR MISSION Serve as a cross-functional interface for handling CHEP-material within retail, ensuring reliable relationships with clients to identify customer needs and new business opportunities for CHEP. YOUR GOALS Lead commercial initiatives, manage contract agreements for potential value-added services (e.g., picking), drive volume growth by converting suppliers to CHEP’s blue model (advocacy), and lead negotiations to minimize asset losses. Build and maintain strategic relationships with key stakeholders at pallet receiving locations, ensuring alignment with asset productivity goals and promoting long-term collaboration. Improve collection performance by identifying root causes of collection failures and collaborating with internal teams—including Logistics, Execution, Loss Prevention, and the Commercial team—to enhance customer experience and improve CIFOT (Customer In-Full On-Time) metrics. Enhance retailer engagement through regular site visits and targeted training to retailer staff, ensuring effective equipment control practices and boosting customer satisfaction. Deliver tailored customer projects by proposing and implementing customized solutions, including digital services for pallet tracking, collaborative transport initiatives, and safety programs. Ensure smooth customer onboarding by overseeing the onboarding process and establishing clear asset recovery agreements for operational efficiency. Execute audit programs across your account portfolio to ensure compliance with asset management standards, identify improvement opportunities, and maintain accurate audit forecasts. Support business growth by collaborating with internal teams and external partners to develop innovative solutions that enhance asset recovery and expand CHEP’s customer base. Leverage data for continuous improvement by monitoring asset control KPIs, using insights to identify gaps, and implementing corrective actions to enhance performance. WHAT WE ARE LOOKING FOR Experience in retail or logistics environments. Analytical process improvement skills. Experience in customer or supplier contact roles. Background in service provision, working with customers in retail, wholesale, or logistics B2B sales or service roles. Knowledge of MS Office and CRM systems such as Salesforce. WHAT WE OFFER Attractive salary plus annual bonus based on performance. Company car, lunch vouchers, flexible hybrid working model. Opportunities to participate in the Brambles share program. Monthly webinars on technology, supply chain, mental health, etc. Referral bonuses for sharing top talent. Personal growth plans focusing on training and coaching. A family-like atmosphere within an international organization. J-18808-Ljbffr