Company Description
Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.
John Crane is part of Smiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.
Connect with us on LinkedIn: John Crane: LinkedIn
Job Description
Job Description – Area Manager (Pharma End Users, Lombardy)
Location: Muggiò (MB), Italy
We are looking for a motivated and skilled Area Manager to join our team in Muggiò (MB).
In this key role, the Area Manager will represent John Crane within the Pharma End User market in Lombardy, ensuring profitable and sustainable business growth with strategic customers.
The position requires close collaboration with the multi-firm Agent managing other accounts in the area, as well as coordination with internal stakeholders and the Service Team.
Duties & Responsibilities
What you'll do:
* Achieve the assigned order budget by supporting customer needs through a technical sales approach.
* Promote the entire John Crane portfolio, leveraging cross-selling opportunities.
* Prepare and submit technical and commercial quotations to clients.
* Negotiate selected opportunities using a strategic selling approach.
* Collaborate effectively with internal stakeholders across departments and countries to achieve business goals.
* Identify and develop new business opportunities and potential clients in the market.
* Build strong, long-term partnerships with assigned accounts, maximizing customer satisfaction.
* Act as a trusted problem solver and solution provider for customers.
* Work in close coordination with assigned Agents and the Service Team.
Provide accurate forecasts and insights regarding business evolution with assigned clients
Qualifications
Qualifications
Education & Experience:
* Bachelor's Degree in Engineering or a related technical discipline (preferred).
* Proven experience in Technical Sales, with strong strategic thinking and negotiation skills.
* Commercial mindset with a focus on business development.
* Excellent communication skills and an approachable, proactive attitude.
* Solid understanding of the pharma and/or process industries and rotating equipment, ideally from previous experience.
* High level of energy, enthusiasm, and resilience.
Position Requirements / Skills & Knowledge
* Willingness to spend at least 50% of working time in the field with customers.
* Ability to prepare regular reports on project pipeline, competitor activity, and key opportunities.
* Drive to increase market share with existing customers.
Languages
* Fluent Italian and English, both written and spoken, are required.