Ph3Overview /h3pJob Title: Service Sales Engineer /ppLocation: Parma /ph3About Us /h3pIngersoll Rand advances the quality of life by creating comfortable sustainable and efficient products systems and solutions increase the efficiency and productivity of industrial commercial operations homes and improve the health and comfort of people around the world. We have opportunities for career growth through our diverse businesses which manufacture and service many well-recognized brands. /ph3Job Summary /h3pThis position is accountable for driving proactively Services Sales revenue and delivering required organic Services growth in an assigned territory. This will be achieved by delivering best in class services sales pipeline management committing to customer loyalty and satisfaction whilst keeping up to date with product- and market knowledge managing cash and adherence to high safety standards /ppSuccess will be measured in Services revenues; bookings and profitability; connectivity rates as well as pro-active customer facing and customer satisfaction activity /ph3Responsibilities /h3ulliDeliver organic services sales revenue growth for assigned territory /li /ululliPrepare the tenders for Maintenance / Service Contracts /liliAnalise and make the deviation to the Maintenance / Service Contracts /liliMake proposals and identify appropriate solution for the customers /li /ulh3Best-in-Class Sales Pipeline Management /h3ulliEstablish an actionable services sales account plans plan to expand services sales to entire installed base (connectivity) and to increase services revenue (share of wallet) /liliGrow services sales pipeline in value and volume in line with set targets and record timely aligned with expectations in our CRM system /liliCall on existing drifted and new customers (incl. cold calls) to identify and develop service opportunities /li /ulh3Increase Loyalty Customer Satisfaction /h3ulliDevelop lasting service relationships with existing as well as new customers including both Ingersoll Rand and competitive accounts. /liliEnsure required customer proximity by visit existing new as well as drifted customers on a regular basis /liliPro-actively drive initiatives which will improve Customer Satisfaction /li /ulpKeep current with all Services Products market and customer knowledge /pulliTakes ownership to maintain the required product and technical knowledge by taking initiatives to leverage day to day learning opportunities connecting with subject matters experts attending educational trainings and / or workshops reviewing professional publications. /liliEnsure sound market knowledge and customer strategies trends and challenges and current events from customer base. /li /ulh3Manage Cash / Past due Receivables /h3ulliEnsure all orders are obtained are error-free; contract language is aligned with and in compliance with business unit guidance as it relates to Terms and Conditions. /liliEnsure resolution of all customer disputes. Manage all costs associated with selling efforts including adherence to company policies on travel and entertainment expenditures /li /ulh3Basic Qualifications /h3ulliComputer literate : Proficient in Microsoft Office (Excel) is a must and CRM applications /liliMinimal financial acumen (probability ROI) as well as strong analytical reasoning skills. /liliEnglish (both spoken and written) /liliAbility to work in a matrix environment /liliAbility to work independently and without close supervision whilst keeping connectivity to team members /liliExcellent verbal and nonverbal communication skills whilst engaging in negotiations. Must be tactful professional assertive and an effective and clear decision-maker under pressure situations /liliChallenging the status quo can do mindset and demonstrate desire to win as an individual and as a team /li /ulh3Travel Work Arrangements / Requirements /h3pWillingness to travel /ph3Key Competencies /h3ulliPrior Services Sales experience ideally in industrial products and services is preferred /liliMinimum 3 years of demonstrated Commercial Sales or Business Development experience /liliExperience in solution selling solution recommendation is desirable /liliHigher level degree in business and / or technical related area Technical background should be enough /liliAbility to develop an actionable sale account management plan /liliAbility to identify and secure new sales opportunities /liliAbility to communicate and interact effectively across different levels (internal- external technical -corporate) /liliIndustry and compressed air systems and services product knowledge is considered a plus /li /ulh3What we Offer /h3ulliDynamic international working environnement /liliSmart Working Policy and flexible working time /liliEquity Grant program /liliWelfare program /liliInternal canteen /li /ulh3Key Skills /h3pAccount Payable,General Services,Database,Cosmetology,Investor Relations,Cardiac Anesthesia /ppbEmployment Type : /b Full-Time /ppbExperience : /b years /ppbVacancy : /b 1 /p /p #J-18808-Ljbffr