Social network you want to login/join with:Trace One is a global leader in PLM and compliance solutions dedicated to retailers and manufacturers of Consumer Goods (CG). With over 30 years of industry expertise, we provide innovative and scalable solutions that support the entire lifecycle of product manufacturing, enabling our clients to thrive in new markets. Serving more than 9,000 brands worldwide, Trace One is committed to excellence in every aspect of our business, including solutions, standardization and data access, customer success, and social and environmental responsibility.For more information, visit www.traceone.comOr follow us on LinkedIn: https://www.linkedin.com/company/trace-one/and YouTube: https://www.youtube.com/@TraceOneContext:The Account Manager is responsible for handling the most important client accounts in a company, post-sale role. He/She will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed.The Account Manager drives the sales process, he/she identifies and implements key sales strategies to approach and close contracts with existing customers and their subsidiaries. He/she ensures a long-term relationship is maintained and create sales opportunities.The position requires regular travel in EUResponsibilities:Developing trusted relationships with a portfolio of major clientsDeveloping a thorough understanding of the client’s objectives, their organization, their personnelIdentifying and influencing customer’s key decision makersResolve any issues and problems faced by customers and deal with complaints to maintain trustExpanding the relationships with existing customers by continuously proposing solutions that meet their objectivesManaging communications between key clients and internal teamsStrategic planning to improve client resultsNegotiating contracts with the client and establishing a timeline of performanceWorking with different teams and presenting your product offering at events such as conferences, seminars, etc.Developing relationships with external companies and partners to find sales synergiesEnsuring accurate reporting and managing relevant key information on a weekly basis using the CRM solutionPreparing and presenting follow-up reports and forecasts to internal and external stakeholders using key account metricsWorking with the Support, Product Professional Services department to to ensure the best customer experience.Key skills and requirements:2 years of experience in selling software in a Web, SAAS, Cloud environment, you know how subscriptions work and how a recurring business model worksIdeally, you have experience in the Chemical, Cosmetic, food products or Product Label/MDD sectorDeep knowledge of sales methodologies (Solution Selling, SPIN, Miller Heiman or equivalent approach...)Able to multitask, prioritize, and manage time efficientlyAbility to flourish with minimal guidance, be proactive, and handle uncertaintyGoal-oriented, organized team playerEncouraging to team and staff; able to mentor and leadSelf-motivated and self-directedExcellent interpersonal relationship skillsProficient in English, both in written and verbal communicationWhat can you expect from us?Space and encouragement to suggest ideas and solutionsInternational and multicultural environmentInteresting internal growthInternal Academy which is enriched day by dayUnlimited LinkedIn Learning accountAmazing events from our Happiness CommitteeThe Trace One group is an equal opportunities employer.If you recognize yourself in this offer, don't hesitate any longer and send us your application!How to applyApplications may be submitted via LinkedIn (please include your CV).A competitive market salary will be offered to the successful candidate.
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