Our client is a major multinational company specializing in the distribution of medical supplies. In order to strengthen the internal staff, he commissioned us to search for a Customer Service Specialist.
Under the guidance and directions of the Customer Service Manager the role holder is responsible for accurately undertaking a range of general duties.
RESPONSABILITIES:
- Pick up costumer incoming calls
- Customer Service and Orders (NSO) mail activities
- Data entry within a business management system
- Back office
- Pick up costumer incoming calls
- Sales Orders creation / order confirmations
- Delivery notes
REQUIREMENTS:
- High school diploma or Bachelor’s degree in a related field
- Previous experience in a customer service role is preferred.
- The ability to respond appropriately under pressure.
- Sound judgment and excellent problem-solving skills.
- A positive attitude and the ability to build relationships with clients.
- SAP knowledge may be advantageous.
- English: advanced level, preferably fluent spoken and written
The hiring will be on a 1-year fixed-term contract. No Lavoro da remoto is not considered.
La ricerca è rivolta ai candidati ambosessi (L. 903/77)