RINA is currently recruiting for a Key and Large Accounts Certification Key Account Manager to join its office in Roma or Milano, Italy within the Mediterranean & Africa Certification Division.
Mission
RINA is currently recruiting for a Key Account Manager to join its office in Milano, Italy within the Key & Large account Division.
Key Accountabilities
* Collaborate with Business Units to support the development of long-term strategies that foster growth and sustainability of assigned accounts
* Support the definition of the Key Account Plan, contributing to the development of action plans and targets for each Business Unit
* Serve as contact point for assigned Key Accounts, participating in client meetings and ensuring effective communication between client and RINA
* Coordinate the multi-Business Unit cross-functional team for effective 360-degree account management
* Identify and develop new business opportunities through regular customer meetings, implementing a proactive sales approach
* Monitor customer satisfaction through periodic meetings and contribute to implementing corrective actions to improve relationships
* Promote cross-selling opportunities by facilitating the sale of strategic services to assigned accounts
* Monitor sales performance (order intake, strategic agreements)
* Support the management of framework agreement and tender management processes
Qualifications
* Master's degree in Management Engineering, Economics, Philosophy, Political Science or related disciplines
* At least 2-3 years of experience in business development, sales, or account management
* Knowledge of the certification and inspection services sector will be considered a plus
* Ability to develop strategic relationships with key clients at various organizational levels
* Excellent communication skills in Italian and English, both oral and written
* Other languages will be considered as a plus
* Ability to work in cross-functional teams and coordinate activities across different Business Units
* Excellent analytical skills and data-driven orientation for monitoring account performance
* Ability to manage multiple priorities simultaneously
* Customer and result-oriented approach
* Availability for business trips within Italy and abroad
* Very good knowledge of the Office suite, particularly Excel, Word, and PowerPoint
* Proactivity and problem-solving skills
* Managerial aptitude and capacity to satisfy demanding clients
RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion.
At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68 / 99.
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