Ph3Commercial Support Advisor Internship /h3pTaranto, Italy – Mediterranean Africa Certification Division /ph3Mission /h3pThe Commercial Support Advisor plays the role in the administrative aspects of customer accounts and data entry. This position supports the commercial team's efforts to provide efficient and effective services to clients while ensuring accurate record-keeping. /ph3Key Accountabilities /h3ullibCustomer Data Management /bulliCreate and maintain accurate customer records in the database. /liliEnsure that customer information is up-to-date and complete. /liliHandle customer inquiries related to account information and updates. /li /ul /lilibAdministrative Support /bulliProvide administrative support for the commercial team, including document preparation and data entry. /liliMaintain organized files and records related to customer interactions and offers. /liliCollaborate with team members to streamline administrative processes. /li /ul /lilibData Analysis and Reporting /bulliAssist in data analysis tasks related to customer interactions, pricing, and market trends. /liliContribute to the improvement of data analytics and reporting processes. /li /ul /lilibDocumentation and Record Keeping /bulliMaintain accurate and organized records of customer interactions and transactions. /li /ul /li /ulh3Education /h3pHigh School Diploma/GED in Business Administration Finance Management /ph3Qualifications /h3ullibTechnical Skills: /b Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and a willingness to rapidly learn CRM systems and other relevant software tools. /lilibCommunication and Interpersonal Skills: /b Strong verbal and written communication abilities, enabling effective interactions with clients and internal teams at all levels. /lilibAnalytical Competence: /b Basic analytical skills to contribute to data analysis and market trend evaluations, with a keen eye for detail and accuracy. /lilibOrganizational Abilities: /b Aptitude for multitasking and managing time efficiently to handle a variety of administrative responsibilities in a fast-paced commercial environment. /lilibPrior Experience: /b While not mandatory, any previous engagement in business support, customer service, internships, or volunteer roles related to commercial operations will be considered advantageous. /lilibIndustry Familiarity: /b Knowledge or willingness to learn about RINA services and the certification sector to effectively support the commercial team, operations, and clients. /lilibPersonal Attributes: /b Demonstrated resourcefulness, ownership of tasks, and a proactive attitude towards continuous professional and personal development. /li /ulh3Competencies /h3ulliFORESIGHT INSIGHT - Context awareness adopting a systemic perspective and informed decision making. /liliWORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently. /liliINTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others. /liliDOMAIN BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise. /liliPERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally. /li /ul /p #J-18808-Ljbffr