The global platform for buying dream bikes: an Italian marketplace for high‑end bicycles, with a hybrid business model — E-commerce (purchasing and reselling used bikes, mostly from World Tour teams) and Marketplace (shops subscribe to list and sell their inventory).
The role
The B2B Business Development Representative is the operational and relational point of contact for the Bike Room seller network.
They build and manage an outbound pipeline of potential sellers: researching shops, dealers, and brands via web, social media, trade fairs, and industry events; initial contact via email, LinkedIn, and telephone; managing follow‑ups through to the signing of the contract.
They maintain a constant flow of new incoming sellers, working with clear KPIs (contact volume, response rate, meetings scheduled, conversion to signature).
They accompany the seller through account configuration, catalog uploading, product feed integration, and training on Bike Room tools.
Responsabilities
Account management of existing sellers.
Manages operational requests, resolves problems, collects feedback, and proposes improvements.
Maintains a regular rhythm of check‑ins with the most strategic sellers (monthly or quarterly calls depending on their importance) and reactive management for smaller ones.
Business development for sellers.
Analyzes the performance of each seller — volumes, conversion rates, catalog quality, price competitiveness, fulfillment times — and builds personalized growth plans. Works closely with the Marketplace Catalog Manager to ensure that every seller publishes products consistent with Bike Room standards: complete product sheets, adequate images, correct prices, updated availability. Intervenes when a seller does not respect the standards.
Required qualifications
A relational and organized person.
Previous experience in outbound business development, B2B account management, key account management, marketplace operations, or sales roles on digital platforms.
Ability to work as both a hunter (cold outreach, pipeline construction, closing contracts) and a farmer (onboarding, management, and growth of the existing portfolio).
Familiarity with e-commerce and marketplaces is fundamental; knowledge of the bike sector is a relevant plus. Good proficiency with prospecting tools and CRM, as well as with data and dashboards to build concrete conversations with sellers.
Fluent Italian and English as minimum requirements; a third European language (German, French, or Spanish) is strongly appreciated given the international pool of sellers.
Passions
We believe passion fuels innovation and creativity. We’re especially interested in candidates with personal interests in one or more of the following:
* Cycling
* Scale‑ups and technology
Job offer
RAL (Gross Annual Salary) between 25,000 and 30,000 euros, commensurate with experience.
Meal vouchers.
Fuel card for field travel (visits to sellers, trade fairs, industry events).
Possibility of one day of smart working per week.
Equal opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Bikeroom reserves the right to amend this job description at any time.
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