Job ID: 10378807 | Amazon Corporate Services Vietnam Company Limited
Amazon is seeking a dynamic and motivated Account Manager in Vietnam for the Amazon Global Selling business. This role will identify and onboard sellers of all sizes, serving as the primary point of contact for marketing Amazon's global marketplaces to Vietnamese sellers. The Account Manager will work to develop the Hai Phòng market, with a diversity of manufacturers and exporters.
Background on Amazon Global Selling
The Marketplace business operates in 21 countries and exceeds 55% of total Amazon unit sales. Each year, tens of thousands of businesses join, adding millions of new products. Our vision is to offer the earth's largest product selection and lowest prices by persuading local sellers to launch their products on the platform, maximizing quantity while ensuring high‑quality product images and information.
Role Overview
The Account Manager will manage a pipeline of prospective sellers—from high‑value accounts to transactional sellers—to support account acquisition and output goals. The ideal candidate will be agile, able to engage contacts at all levels, and work on high‑value projects to expand global outreach. This includes collaborating with Amazon product teams, category managers, and internal stakeholders to scale Global Selling outreach and bring unique selection to all Amazon platforms.
Core Responsibilities
- Identify and onboard new sellers profiling manufacturers, brand owners, modern and traditional exporters; assist sellers to drive sales and meet individual and team targets.
- Identify, qualify, and manage a pipeline of prospective sellers.
- Engage with prospective sellers to understand their needs, gauge fit with Amazon Services, and cultivate their interest.
- Assist sellers during onboarding; manage timelines and action plans to ensure on‑time launches.
- Utilize metrics to guide work and increase seller productivity.
- Use Salesforce CRM tools to track account information, seller status, and respond to business forecasts.
- Develop a clear understanding of Selling on Amazon products, features, and functionalities; drive feature adoption to meet operational metrics.
Basic Qualifications
- BA/BS degree preferred.
- 3+ years of successful sales or account management or sourcing experience, preferably in e‑Commerce, B2B sales, online services or retail/distribution/supply chain industries.
- Demonstrated success in exceeding sales targets using a consultative, solutions‑focused approach. Result‑oriented; strong commitment and ownership towards goals or targets assigned.
- Exceptional communication and presentation skills.
- Highly analytical with a data‑driven mindset. Must be comfortable with Microsoft Excel.
- Ability to work in a fast‑paced environment and deal with ambiguity.
- Strong written and verbal communication skill in English.
- Fluent in Vietnamese.
- Chinese language speaking ability is a plus.
Preferred Qualifications
- Experienced in working with international/cross‑cultural teams.
- Acquainted with online business. Having global e‑commerce or marketplace experience and product sourcing is a plus.
- Experienced using analytical, marketing, productivity tools and online collaboration tools.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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