Additional Information
Job Number
Job Category Food and Beverage & Culinary
Location Principessa Forte dei Marmi Autograph Collection, Via Caio Duilio 3, Forte dei Marmi, Lucca, Italy, 55042VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
EXACTLY LIKE NOTHING ELSE:
JOIN THE VISION AT THE HOTEL PRINCIPESSA FORTE DEI MARMI
Forte dei Marmi | A New Chapter in Hospitality
At the Autograph Collection, we believe in the power of the individual story.
Hotel Principessa Resistente dei Marmi is our newest narrative—a bold architectural statement in Forte dei Marmi that blurs the lines between a luxury retreat and a high-energy, 24/7 sophisticated social club.
Inspired by the eclectic elegance of the 20th century and infused with colonial accents from distant shores, Hotel Principessa Forte dei Marmi is a cosmopolitan place designed for the modern wanderer.
We are not just building a hotel; we are curating a vibrant atmosphere where relaxed hospitality meets an exciting, round-the-clock pulse.
Position Summary
Issue, open, and serve wine/champagne bottles. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Update and maintain wine list and MICROS system. Pair and suggest wines that will best complement menu items. Attend wine tastings and develop relationships with vendors. Request new wines and products. Create and update wine lists. Design and implement wine promotions and incentive programs. Monitor and replenish inventory of wine cellar, equipment, and glassware. Train and educate server and bartender staff. Conduct vintage and BIN number checks. Conduct staff wine tastings. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Follow all state and local laws for serving alcohol responsibly. Maintain accurate spill sheet. Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies.
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
Inspect storage areas for organization, use of FIFO, and cleanliness.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education:
Technical, Trade, or Vocational School Degree
Related Work Experience:
At least 2 years of related work experience.
Supervisory Experience:
At least 1 years of supervisory experience.
License or Certification:
None
En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales.
Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados.
Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.
Autograph Collection es un grupo de hoteles independientes de 4 y 5 estrellas que aumenta cada día, en el que todos ofrecen experiencias únicas y memorables.
Cada hotel se elige cuidadosamente por su calidad, originalidad, carácter atrevido y la habilidad de ofrecer al viajero moderno una amplia variedad de experiencias únicas adaptadas a su estilo personal y sus ganas de aventuras.
Todos los hoteles Autograph Collection pretender atraer al Individualista, el cliente objetivo de la marca.
El Individualista es alguien que usa los viajes como oportunidad para añadir experiencias a su historia personal; en esencia, selecciona nuestros hoteles él mismo, tanto para los viajes personales como de negocios, porque son mucho más que un lugar para descansar.
Al unirte a Autograph Collection, te unes a una cartera de marcas con Marriott International.
Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.