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* EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
* EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart, Flexible, and Reliable residential power solutions to thousands of homes.
Our Vision:
Our vision is to power a new world. It's a call to the future—an aspirational, technology-driven, eco-friendly future shared by everyone.
Our Mission:
Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy partner for users worldwide.
Your career with us:
At EcoFlow, we are all innovators with diverse backgrounds, skill sets, interests, and needs, united in the mission to Power a New World. Here, you will:
* Find reliable peers, savvy mentors, and see new career perspectives;
* Meet new challenges, solution possibilities, and chances to showcase your skills;
* Grow wider, develop faster, and become outstanding.
We're now looking for a Presales Engineer. This position is full-time and remote from Italy .
* Support business development by generating more leads through roadshows or workshops.
* Act as the technical expert during sales pitches and meetings, handling all technical communication and solution introductions.
* Build and maintain relationships with EcoFlow partners, establishing trust through your in-depth technical knowledge and understanding of client requirements.
* Prepare technical materials and presentation slide decks for pre-sale support.
* Ensure all business partners understand the key USPs of EcoFlow products & services through effective product training and close interaction.
* Collect valuable feedback and insights from clients and partners, working closely with the R&D team to improve EcoFlow products continuously.
* Provide insights and suggestions based on your technical expertise, helping partners customize solutions for commercial success.
Your profile includes:
* Bachelor's degree or higher in science or engineering; majors in electrical engineering, electro-mechanical equipment, or related fields are preferred.
* At least 3 years of experience in customer communication and pre-sale technical support roles, with a preference for experience in the Residential Energy Storage industry.
* Strong self-drive and proactiveness, able to work independently and collaboratively across diverse teams and departments.
* Excellent communication skills, comfortable with customer-facing interactions and delivering group training.
* Ability to listen to and understand customer needs, and to think independently to find solutions.
* Natural interest or passion for this industry is a plus, along with a willingness to learn continuously and quickly grasp new and complex information in a rapidly changing environment.
* Fluency in English and Italian is essential; additional languages such as French, Polish, or Dutch are a plus.
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