Enterprise Field Account Manager - Roma Location
Description
The Role
Our Enterprise Account Management team owns and manages our restaurant relationships. As Deliveroo continues to scale, we become a major revenue channel for restaurants. Besides providing best-in-class support, we act as restaurant consultants, using data-driven insights and industry knowledge to drive our partner restaurants’ growth. Our team is passionate, dynamic, and collaborative, working well cross-functionally with other departments. We are also personable and skilled at building relationships.
As an Enterprise Field Account Manager, you will be responsible for:
* Managing a portfolio of key enterprise restaurants in your territory, focusing on building lasting relationships and increasing profitability and revenue.
* Monitoring and analyzing performance, and preparing and presenting partner performance review meetings with key stakeholders.
* Conducting periodic in-store visits, managing operational meetings and reviews, and delivering insights during monthly and quarterly reviews.
* Increasing revenue and health metrics by consulting restaurant partners on best practices.
* Collaborating with cross-functional departments such as Marketing, Operations, and Customer Service to drive business growth.
You will be based in Rome with a fully remote contract, covering the Lazio, Umbria, and Abruzzo regions.
Requirements
* At least 2 years of experience in a commercial role (e.g., account management or sales).
* Strong commercial acumen.
* Excellent attention to detail, interpersonal, and organizational skills.
* Ability to develop and maintain long-term relationships.
* Experience with Microsoft Office tools and related project management applications.
* A self-starter capable of managing your own time and priorities.
* Fluency in English.
* Driving license required.
We are a young, rapidly growing company, so you should be prepared to work hard and demonstrate ongoing commitment and dedication.
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