Do you qualify? - You obtained or are working towards a Bachelor’s Degree. - You are flexible to relocate for the position if needed. - You are willing to work in non-traditional shift pattern which may include nights and weekends. - You speak fluent Italian and English. Please note that this position could be based in any Amazon Operations centre across Lombardy, Piedmont or Liguria, depending on availability and business needs. Relocation support will be provided as needed. Would you like to work as part of an innovative, fast-paced, and motivated team? Are you up for creating solutions and solving tomorrow’s operational and logístical challenges today? Amazon strives to consistently delight customers by efficiently delivering products all over the world. Our teams possess a wide range of skills and expertise, from business analysis and inventory management to engineering. With so many Fulfilment Centers (FC) and Delivery Stations worldwide, Amazon is growing at a pace that requires the best and brightest talent to be brought in to our company to help us continue to make history. We are seeking Graduate Shift Manager Delivery Operations to join our vast fulfilment and operations network, in various locations across the EU. These are positive, self-motivated individuals with just the right combination of leadership skills and professional business acumen. This is a permanent position from day one. What will you be doing? You’ll be an inspiring leader in one of the following areas within the FC operations: Receive, Stow, Pick, Pack or Ship. Or you might work at one of our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. In this position, you will lead a team or a process from day one. This kind of opportunity isn’t often presented to graduates fresh out of university. At Amazon, however, we trust the people we hire and provide plenty of support to help you hit the ground running. Our culture is very learn-by-doing oriented; you will take control of your career. Leading by example, you’ll be responsible for the training and integration of your team, while driving progress. This symbiotic relationship also makes this position even more rewarding and impactful, as you strive for excellence together with the team you manage. You’ll exercise sound judgement, making sure progress and targets are realistic and achievable. And it’ll be worth it; the impact you could have, within one of the world’s biggest, most innovative companies, won’t go unnoticed. With us, you can have a hand in creating the future of operations and logistics. Alongside positive leadership, the ideal Area/Shift Manager keeps the bigger picture goals in mind: - You’ll need to safeguard your team’s safety while at work and promote a culture of safety and well-being - You’ll uphold Amazon’s high standards of quality - You’ll strive to improve and streamline processes. - Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts - Support and lead a team and handle administrative work alongside building and supporting a strong team culture - Analyse performance and suggest process improvements to optimist work and improve customer service - Collaborate with other managers to standardize shift processes A day in the life You’ll work shifts (including night and weekend shifts) and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. Torrazza, TP, ITA Though not required, it’s even better if you have previous work experience.