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Restaurant manager

Milano
The Wilde S.r.l.
Manager ristorante
Pubblicato il Pubblicato 21h fa
Descrizione

PJoin to apply for the strongRESTAURANT MANAGER /strong role at strongThe Wilde /strong /ppJoin to apply for the strongRESTAURANT MANAGER /strong role at strongThe Wilde /strong /ppThe Restaurant Manager is responsible for ensuring the smooth and efficient operation of the restaurant within the exclusive member club. They oversee all aspects of dining service, including staffing, customer satisfaction, and quality control, to deliver an exceptional dining experience for members and guests. /ppstrongMain Activities and Responsibilities: /strong /pulliManage and supervise and all restaurant staff, including waitstaff and hosts/hostesses, to ensure exceptional service standards and guest satisfaction. /liliCoordinate with the kitchen staff to ensure timely and accurate preparation and delivery of food orders, maintaining high standards of quality and presentation. /liliOversee dining room setup and ambiance, including table settings, decor, and lighting, to create a welcoming and elegant atmosphere, based on club standard. /liliHelp manage inventory, including ordering, receiving, and stock control, to minimize waste and optimize profitability. /liliMonitor and manage reservation systems to optimize seating arrangements and accommodate member preferences and special requests. /liliHandle guest inquiries, concerns, and feedback promptly and professionally, ensuring a positive resolution and maintaining strong relationships with members. /liliMaintain cleanliness and organization of the dining area, including regular inspections and coordination with cleaning supervisor. /liliEnsure compliance with health, safety, and sanitation regulations, as well as liquor licensing laws, in coordination with relevant departments. /liliMonitor financial performance, analyze sales data, and implement strategies to increase revenue and profitability while controlling costs. /liliPlan and execute special events, private dining experiences, and themed nights to enhance the club's offerings and attract new members. /liliFoster a positive and collaborative work environment, promoting teamwork, communication, and professional development among staff. /liliManage other activities relating to or resulting from what is indicated in the previous points. /li /ulpemRequired Education and Experience: /em /pulliBachelor's degree in Hospitality Management, Business Administration, or related field preferred. /liliProven experience (5+ years) in a supervisory or managerial role in a high-end restaurant or luxury hospitality environment. /liliInternational management experience across elite markets (Europe, UAE, UK) with cultural adaptability and adherence to global service standards of excellence. /liliFluency in Italian and English; additional languages are an asset. /li /ulpemGeneral Knowledge and Technical Skills: /em /pulliDemonstrated expertise in fine dining service standards, including wine service, tableside etiquette, and guest relations, with a strong focus on implementing elevated service protocols aligned with international luxury brands. /liliProven ability to implement advanced digital solutions—POS systems, high-end CRM platforms, bespoke online reservation software - to optimise operational efficiency and enhance guest experience. /liliStrong commercial acumen with proven proficiency in PL management, cost control, and revenue growth strategies, consistently driving improved profitability, operational efficiency, and alignment of FB performance with brand and financial objectives /liliDecisive and inspiring leader with a transformational management approach focused on motivating and mentoring cross-functional and diverse teams, while fostering accountability to drive high performance in fast-paced, service-intensive environments. /liliCommitted to fostering a positive, empowered workplace culture focused on excellence and continuous improvement /liliExcellent interpersonal and communication skills; with the ability to engage effectively with guests, members, and teams. /liliEmbodiment of authentic, high-touch hospitality with a keen ability to anticipate guest needs and deliver memorable dining experiences tailored to discerning clientele. /liliSkilled it handling guest concerns with discretion and diplomacy, committed to fostering lasting client loyalty in competitive, experience-driven market /liliStrong attention to detail and the ability to manage multiple tasks efficiently and simultaneously. /li /ulpemPersonal Attributes: /em /pulliGenuine passion for hospitality and delivering exceptional guest experiences. /liliProfessional appearance and demeanor, combined with a warm, approachable, guest-centric attitude. /liliStrong problem-solving abilities /liliIntegrity, discretion, and professionalism when handling sensitive information or high-profile clientele /liliAdaptive mindset with openness to innovation, continuous improvement, and change. /liliFlexibility to work evenings and weekends as required by operational needs. /li /ulh3Seniority level /h3ullih3Seniority level /h3Mid-Senior level /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Management /lilih3Industries /h3Hospitality, Food and Beverage Services, and Restaurants /li /ulpReferrals increase your chances of interviewing at The Wilde by 2x /ph3Sign in to set job alerts for “Restaurant Manager” roles. /h3h3Restaurant General Manager - SUSHISAMBA Milano /h3h3Assistant General Manager - Nhow Milano - Minor Hotels - Southern Europe /h3h3Luxury Short Rent Operations Guest Experience Manager /h3pWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p #J-18808-Ljbffr

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