PbTHE BRIDGE S.p.A. /b /ppbSTORE MANAGER Venezia /b /ppbr/ppSalary: b**Negotiable** /b /ppLocation: b Venezia (VE) (Italy) /b /ppReports to: bArea Management /b /ppType of Contractb: **Permanent** /b /ppbr/ppbMain duties: /b /ppTo manage and lead the team ensuring a consistent and exceptional standard of customer service in the The Bridge Boutique in the very heart of Venice. /ppbr/ppbThe Role /b: /pulliTo be in charge of the general operations of the store, making sure it runs smoothly, cleanly and meets any budget or sales goals; /liliTo analyse, elaborate and report sales figures, weekly, monthly, yearly to Retail Manager in order to leverage profits; /liliTo monitor all business costs and provides the area team with feedback and analysis on all store KPI’s; /liliTo be responsible for supervising a retail organization's staff, meeting customer needs, planning and coordinating sales, merchandising, and budgeting; /liliTo maintain awareness of market trends in the retail industry and monitor what local competitors are doing; /liliTo develop retail excellence behaviors such as personal relationships with customers, individual follow-up of the clientele, selling ceremony, after-sales quality issues; /liliTo make sure staff meets all the requirements indicated by the Company and Retail Manager on dress code, standing, customer approach and selling ceremony; /liliTo liaise with HR Department to deal with special HR issues; /liliTo complete store operational requirements by scheduling and assigning employees rota; /liliTo be responsible for all employee corrective actions and ensuring any disciplinary actions are handled correctly; /liliTo arrange merchandise on shelves according to popularity and other criteria; /liliTo approach customers and offer them advice and support on product to persuade them to buy; /liliTo monitor shelves inventory and unload new products when needed; /liliTo operate cash registers and close daily revenues; /liliTo maintain a clean and orderly environment in the store; /liliTo provide information and other services such as handling returns of merchandise; /liliTo have great customer service skills and problem solving; /liliTo go the “extra mile” to meet targets; /li /ulpbr/ppb The Candidate /b /pulliFluent in English (written spoken) is essential; /liliPrevious demonstrable experience of managing a store team /liliRetail or Service industry experience preferably within the fashion industry /liliCapable to motivate, manage and lead the team /liliProven track record in delivering strong business results within a large team, large turnover and fashion nvironment. /liliAbility to advise customers on smart professional dress and appearance /liliAn excellent communicator with customers and a leader for staff colleagues /liliPossessing great people management skills /liliGood standard of numeracy /liliStrong organisational skills /liliDynamic and creative /li /ul