Job OverviewAs an Inside Sales Specialist you will generate quality leads and follow up on inbound email and telephone inquiries. The role includes updating the CRM system, upselling and cross‑selling to existing customers, attending industry events and conducting research on market trends and competitors’ products.ResponsibilitiesGenerate, qualify and nurture both inbound and outbound leads; give company presentations to potential and actual clients.Scout and prospect new channel opportunities to develop the business in collaboration with relevant departments, e.g. marketing.Follow up on inbound email and telephone inquiries and update the CRM system on a regular basis.Conduct research on market trends and competitors’ products.Work with Italian and other countries’ peers and departments to share and plan best practices and ideas.Attend industry events, trade fairs and educational workshops.Constantly monitor opportunities and threats in the market to allow adjustment of the commercial strategy.Desired TraitsIndependent – Able to carry out your own work properly and solve problems without supervision.Customer focus – Listens to the wishes and needs of the customer and adapts working method accordingly, prioritises service and client satisfaction.Quality‑oriented – Committed to achieving and maintaining the intended quality, strives for improvement, convinces others of the importance of quality.Motivated & target driven – Highly committed, willing to go the extra mile to achieve goals.Friendly team player – Active part of a fast‑growing team with a can‑do approach, promotes mutual open communication and relationships and supports others.Flexibility – Can easily adapt to a changing environment, working methods, working hours, tasks, responsibilities and behaviours of others.QualificationsAt least 1‑3 years of work experience in Inside Sales and/or Marketing; ideally in a startup / growth environment.Preferably previous experience in const