MAIN RESPONSIBILITIES : Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service Maintain and up-date as required departmental filing system Be certain that any matters relevant to guest satisfaction are communicated appropriately, allowing for corrective measures to be taken Serve food and beverage according to guest’s needs & expectations Make sure that tables are consistently cleared re-set according to reservation plans Have clear and accurate communication with all team members Respond promptly to guests and superiors requests Make sure that the station is stocked and tidy at all times Be familiar with the emergency procedures and be in a state of preparedness for any emergency which may occur Maintain strong, professional relationships with internal and external guests and relevant representatives from competitor hotels, business partners and other organizations Attend training sessions and meetings as and when required QUALIFICATIONS AND EXPERTISE Reading, writing and oral proficiency in English and Italian Previous experience in similar or related positions Excellent communication and organization skills Able to work calmly & confidently under pressure Contratto di lavoro: Tempo pieno Durata contratto: 6 - 12 mesi Benefit: Convenzioni aziendali Mensa aziendale Sconti sui prodotti o servizi dell'azienda Orario: Orario flessibile Turni Tipi di retribuzione supplementare: Maggiorazione lavoro festivo Quattordicesima Tredicesima Esperienza: Commis de rang: 1 anno (Obbligatorio) Lingua: Inglese (Obbligatorio) Italiano (Obbligatorio)