Le seguenti informazioni forniscono una panoramica delle competenze, delle qualità e delle qualifiche necessarie per questo ruolo. Opening of New Airport Office – Venice (VCE)
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Edograf Helpfly Intl Group, an international leader in airline representation and aviation services since 1994, is expanding its operations in Italy and is pleased to announce the opening of a new office at Venice Marco Polo Airport (VCE).
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Airport Ticketing Agent & Flight Supervision Staff
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(Comprehensive training will be provided by our experienced team)
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This position plays a key role in ensuring high-quality customer service, smooth flight operations, and efficient coordination with airline partners and airport authorities. Selected candidates will represent our company and the airlines we manage, contributing to a professional and welcoming airport environment.
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Contract Type
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Full-time employment
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Shift-based schedule, including weekends and holidays (standard in the aviation sector)
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Venice Marco Polo Airport – Tessera (VCE)
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Providing high-quality customer service at the airport ticketing desk
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Issuing, modifying, and refunding airline tickets
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Supporting passengers with travel information and requests
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Assisting with flight operations and supervision
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Coordinating with ground handlers, crew members, and airport authorities
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Monitoring flight status, documentation, and airline procedures
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Ensuring smooth and timely aircraft turnaround operations
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Representing Edograf Helpfly Intl Group and partner airlines professionally at all times
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Good command of xivgfpx the English language (spoken and written)
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Knowledge of second language
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Previous experience in: The tourism/travel industry, Airport environments, Customer service roles