Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house.
The hotel has won the award for the World’s Best Service, by Travel + Leisure that recognizes excellence in every component of the life of the hotel.
Responsibilities
* Ensure Daily Standard Operations in Room Service
* Meet Daily the Manager and report the night shift and
* Ensure the Policy & Procedure of Order Taken
* Professionalism and employee presence, and very well personal grooming
* presentation
* Perform any other reasonable duties as required and directed
* Offering excellent products and services, product knowledge and sequence service
* Must be effective at listening to, understanding, and clarifying concerns and request
* raised by guests
* The ability to handle and complete multiple tasks
Qualifications
* Food service experience in luxury hotels and/or stand-alone restaurants or restaurant groups, preferably in the same position and international experience would be an asset.
* You should have attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and bring your personal touch and energy to our guest experiences. We are looking for a special individual whom shares our passion for excellence and whom delights in the magic of curating special experiences and memories for our guests.
* The candidate must have a flexible schedule with the ability to work all shifts, weekends and holidays.
* You must possess the legal right to work in Italy and have fluency in English and Italian.
Hyatt offers a great range of benefits, including:
· 12 free nights per year of service across Hyatt Hotels worldwide
· Employee and Friends & Family rates across Hyatt Hotels worldwide
· Dry cleaning of business clothes
· Complimentary meals on duty
· Continuous Learning & Development opportunities
· Staff celebrations
· Plan Welfare
· Settling the costs of urban public transport - ATM Milano