Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline includes projects in numerous countries in the Middle East, Europe, and North Africa region.
ABOUT THE PROPERTY
Cloud 7 Hotel Colere, Italy
Colere is a charming mountain village renowned for its unspoiled landscapes, and year-round appeal. The destination offers a haven for outdoor enthusiasts with skiing, hiking, and climbing, as well as a retreat for those seeking tranquility. Within this stunning setting, the Cloud 7 Hotel Colere features 28 thoughtfully designed rooms and suites, offering a blend of comfort and contemporary alpine style. Guests will enjoy a wellness center dedicated to relaxation and rejuvenation, along with the variety of refined hospitality in lounge bar&ski, a la carte and self-service restaurants, the hotel embodies the perfect balance of adventure, wellness, and Italian charm.
JOB DESCRIPTION
KEY RESPONSIBILITIES:
* Concept Development: Work closely with the GM and corporate F&B team to shape the dining vision, menus, and guest journey for all outlets prior to the opening of Cloud 7 Hotel Colere.
* Identify and secure partnerships with local and regional suppliers, ensuring quality, sustainability, and cost efficiency.
* Hire and onboard the full F&B team, embedding KH’s culture and standards through tailored training programs.
* Implement systems and processes including POS systems, inventory controls, standard operating procedures, and compliance frameworks ahead of launch.
* Support in setting initial budgets, menu pricing, and operational forecasts aligned with the hotel’s financial targets.
* Coordinate soft openings, test services, and refine the guest experience based on trial feedback.
* Manage daily F&B operations of 3 outlets of Cloud 7 Hotel Colere, ensuring service excellence and adherence to Kerten Hospitality standards.
* Manage a food & beverage destination catering to both hotel guests and daily ski visitors.
* Develop exceptional menus, source quality products and implement continuous improvements.
CONNECTION
* Lead and support the F&B team, providing coaching and clear task allocation.
* Build strong relationships with guests by addressing feedback and ensuring satisfaction.
* Maintain productive partnerships with suppliers and vendors.
INNOVATION
* Identify opportunities for improvement in F&B operations, implementing initiatives to enhance efficiency.
* Stay ahead of industry trends, introducing innovative concepts, seasonal promotions, and creative dining experiences.
CURATION
* Engage with the local community through events and partnerships, promoting the Cloud 7 Hotels brand as a valued member.
* Collaborate with marketing and PR to plan event and campaigns, community activations, and launch events.
LEADING THE WAY
* Ensure compliance with health, safety, and hygiene regulations, setting the benchmark for best practices.
* Monitor performance targets and KPIs, driving operational and financial success.
EXPERIENCE & SKILLS
* Previous managerial experience in Food & Beverage operations, experience in a ski resort in Europe is highly desirable.
* Fluent in English and Italian.
* Pre-Opening Experience is a plus.
* Strong knowledge of restaurant management software, POS systems, and MS Office Suite.
* Strategic, results-driven leader with a strong eye for detail and operational efficiency.
JOINING OUR TEAM MEANS
Competitive Compensation: A rewarding package tailored to your experience.
Career Growth: Opportunities for advancement within our dynamic organisation.
Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.