PSelect how often (in days) to receive an alert : Create Alert /ppbField Service Engineer Radiology Solutions Emilia Romagna /b /ppThe Field Service Engineer for DR and CR equipment, performs technical service and supportday-to day business on Agfa and 3rd party products and systems to customers. /ppThis position performs technical support for Agfa NV imaging products. The employee will be based from home and will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT / electrical equipment. /ppThe individual must be customer focused at all times, must be prepared to work alone and as part of a team, be able to interact well with colleagues, customers and third party trades in a professional and tactful manner, and in doing so present a positive image of the Company. /ppbACTIVITIES /b /pulliInstall and modify Agfa and 3rd party products (DR and CR) /liliTroubleshoot Agfa and 3rd party products, also repair and replace on-site and remotely /liliAssist RD and HQ in problem solving and risk analysis /liliTrain the customers /liliEscalate when necessary problems to 2nd and 3rd tier support /liliPerform preventive / corrective maintenance on Agfa products /liliAssist internal and external customers (e.g. users, freelancers, colleagues from all business areas, HQ etc.) on-site and remotely on technical questions and issues /liliIdentify opportunity for up-selling Agfa Services and Products and pass on upselling opportunities to sales as required /liliTo manage return of equipment and parts in a compliant timely manner to company procedures /li /ulpbEDUCATION /b /ppUniversity degree in Engineering / Electronics / Biomedical / Mechatronics or related /ppbExperience /b /pliThe ability to service mechanical and electrical devices together with cooperating computer software. Min. 3 years of previous experience in installing and maintaining medical devices / healthcare products and especially X-ray / DR systems. /liliExperience of networking and remote diagnosis software systems. /liliExperience of working safely with electromechanical systems. /liliProject Management skills could be a plus. /lipbSpecific Skills /b /pliProactivity, flexibility, independence, own initiative, eager to act on short notice and to change schedules, flexible and adaptable, openness to new challenges, focus on customer relationship, positive mindset, energy to make thee change. /liliExcellent attention to detail, ability to use initiative, strong self-motivation, the ease of communicating with people, willingness to daily travel on business. /liliAble to fault find basic electronics to component level and excellent analytical skills. /liliGood X-Ray / DR and Windows 7 / 10 knowledge. /liliFull driving licence. /liliLanguages : Italian (native speaker level) and English (at least B2 level), any other could be a plus /lipuJob Segment : /u Medical Device, Biomedical Engineering, Electronics Engineer, Field Service, Maintenance, Healthcare, Engineering, Manufacturing /ppJ-18808-Ljbffr /p #J-18808-Ljbffr