Empatica
Empatica is a full-stack digital healthcare company and a pioneer in digital biomarker development and continuous patient monitoring driven by AI. Our platform consists of medical-grade smartwatches, software, and physiological and behavioral digital biomarkers. Together they enable the continuous remote monitoring of human health across a range of conditions, through clinical-quality digital measurements.
If you are looking to join a fast-paced growth environment and do meaningful work that can make a true impact in the world, then keep reading.
About The Role
As an Intern Product Manager at Empatica, you will work with medical devices in a highly regulated industry; you will deal with users with medical conditions that are not the typical tech-savvy early adopters. If this was not challenging enough, the role demands a mix of technical knowledge, first principles thinking, and well-honed product judgment. We are a completely full-stack company: all of the hardware, software, data science, scientific research, logistics, and marketing is under our control. You'll need to learn to talk with all internal stakeholders, prioritizing their needs against market needs, while evolving the products in line with Empatica's strategy.
This internship is ideal for a strong communicator who is customer-focused, highly organized, and eager to tackle challenging problems in fast-paced environments. You'll support the team in driving product success; whether that means helping draft QA test plans, investigating user feedback to uncover root causes, or contributing to materials that improve how customers understand our products. You'll gain hands-on experience turning incomplete or ambiguous information into clear, actionable next steps while learning how cross-functional teams collaborate to deliver results.
You will be involved in:
Prioritizing features, building consensus, and coordinating product schedules with Senior Product Managers, design and engineering teammates to ship high-quality experiences
Discussing technical implementation details with engineers and making trade-offs to strike a balance between meeting customer needs and meeting deadlines
Communicating product plans, benefits, and results to all audiences - within teams, the company, our users, and the press
Prototyping and testing new features/products ideas
Constantly analyzing feedback, whether from the Customer Happiness and Sales teams, or from analytics, beta programs, surveys, to gather user feedback and ideas for improvement
Serving as the voice of the customer within your team and representing your team to stakeholders
Requirements
You are an ideal candidate for this role if you:
Have an academic background, preferably in Engineering, Economics, Mathematical or Management Engineering
Have an owner's mindset and don't think something is someone else's job
Are comfortable with responsibility and take action with a high level of complexity and unpredictability
Lead without authority and make stuff happen around you
Are an exceptional communicator who can lead cross-functional collaborations from end to end to build consensus and manage expectations
Have proven ability to work within teams of people with different backgrounds
Are able to use second-order thinking to optimize internal tools to improve the user experience of the final client
Are deeply passionate about designing, fixing, improving, and streamlining processes
Are fluent in English
Some important details:
Empatica operates in an international environment with presence in Europe, the US, and Korea. All work is conducted in English
We are operating a hybrid model where our employees choose whether to work from home or come to the office, however, please note that this position is not fully remote and in-person presence at the office is necessary
Life at Empatica
You will join a fast-growing, international, and diverse team of 120+ talented people who care passionately about what we do and the difference we are making in the world. You'll get the opportunity to work directly with colleagues across all levels of the organization, no matter their seniority, and learn from the people that built the business and our products.
If you jump on board, we can guarantee it won't be an easy ride, but it will be one of the most rewarding experiences in your career, one that will allow you to learn a lot, have true ownership of your work, and test your whole skillset on multiple projects which are helping thousands of people worldwide.
Read our blog post and find out some reasons .
Inclusion & Diversity
At Empatica we embrace diversity and inclusion. We have colleagues from 30 different countries, while more than 50% of our team is women (double the tech average) We believe this makes Empatica a more exciting and stimulating place to work, and brings different points of view to the table while fostering a spirit of communication, collaboration, and care, where everyone's opinion and thoughts matter.
Benefits
Multiple opportunities to be challenged and step up your career in a fast-growth company in one of the hottest areas of tech
Competitive salary
Free healthy lunch every day
Personal learning and development budget
Much more..