You will be in charge of generating sales in our Boutique Milan and you may also be assigned to missions anywhere in Italy, or in the world.
Main Responsibilities:
SALES ACTIVITIES IN THE BOUTIQUE
* Sustain and further develop Chopard’s sales in the Boutique.
* Exceed individual monthly targets set by the Boutique Manager.
* Proactively work on developing HJ sales.
MAINTAIN ALL ASPECTS OF BOUTIQUE OPERATIONS
* Help towards daily / weekly activities of the Boutiques.
* Completing of sales stats forms and daily sales sheets.
* Display activities / Window dressing
* Opening / closures.
CUSTOMER SERVICE / AFTER-SALES
* Booking in of repairs.
* Follow-up with clients
* Closing of repairs
CRM ACTIVITIES (SALESFORCE)
* Use of CRM tool (Salesforce)
* Campaigns / opportunities creations
CLIENT PORTFOLIO DEVELOPMENT
* Proactively act to develop the portfolio
* Participate in Chopard events when asked
* Be ready to fulfil specific missions which can be outside the Boutique
* Develop relationships with Italian Chopard Boutiques team members
* Act as ambassador for the brand
* VIP clients management
You may be required to undertake other duties from time to time as we may reasonably require.
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