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Overview
We are looking for a Italy E-Commerce Marketplace Specialistto join our Italy E‑Commerce Team. We are looking for someone with a strong understanding of how B2C marketplaces operate, including commercial dynamics, financial levers, catalog management, assortment strategy and operational flows across major platforms such as Amazon and eBay.
What you will do
* Operational management of marketplaces in a 3P model (Amazon, eBay, etc.)
* Monitoring sales performance, profitability and channel contribution through P&L analysis; Managing RRP/RRPP, promotional initiatives and visibility plans with Digital Marketing and Marketing teams
* KPI analysis and preparation of weekly/monthly reports for Manager and Leadership
* Product catalog optimization: product pages, content, images, attributes, assortment and virtual bundles
* Coordination with Demand Planning to ensure stock availability and warehouse alignment
* Support for B2C logistics flows (returns, claims, operational performance)
* Sales planning, demand forecasting and budget monitoring
* Cross‑functional collaboration with Marketing, Logistics, IT, Finance and other functions
* Relationship management with external partners (marketplace integrators, agencies, tech providers)
What you bring
* At least 2/3 years of professional experience in similar roles
* Strong understanding of e‑commerce and marketplace logic, including pricing, operational flows, stock/ordering processes and 3P models
* Ability to work with key systems/tools (marketplace integrators, ERP/SAP, pricing tools, stock management)
* Excellent command of Excel and PowerPoint
* Ability to read and analyze P&L and e‑commerce KPIs
* Strong analytical mindset, organizational skills and communication abilities
* Hands‑on problem‑solving attitude and familiarity with daily operational processes
Who We Are
Our Group was founded in Turin in 1895, has been owned by the Lavazza family for four generations. As one of the world’s most important coffee roasters, we operate in more than 140 countries through our brands, subsidiaries and distributors, with a total of over 5,500 employees. Every day we operate in all sectors of the coffee industry, offering our products through every channel and positioning our brands as a high-quality blend. We are a community of single origins united into a perfect blend, humans enriching one another through our mutual diversity. Awakening a better world every morning: the commitment we make every single day.
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Job Segment: Demand Planner, Supply Chain, Claims, Relationship Manager, Warehouse, Operations, Insurance, Customer Service, Manufacturing
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