JOB DESCRIPTION About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over years, more than, organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. JOB DESCRIPTION: As an organization, we are committed to a great work culture that embraces our values and promote professional growth. Our vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customer’s business forward. We’re all about getting the job done and having FUN doing it. As vaulters, we pride ourselves on visibility, integrity and respect in everything that we do. NOW is the time to join a growing company with strong roots, where you can take on your new challenge.We are looking for a Technical Account Manager to join our team on a full time basis in Italy!What you will do:Works with customers who subscribe to Commvault’s Customer Success ESP Program. You will align with customers to provide strategic and tactical mentorship and assist with technical issues. You will also work with key collaborators (both internal and external) to review business and operational challenges, provide architectural and infrastructure guidance and propose enhanced solutions to ensure the success of the customer’s Commvault solution.Is responsible for providing deep technical knowledge to ESP Customers. Tasked with providing tactical and strategic guidance, connecting with Commvault Sales teams, sharing customer sentiment, and providing insights regarding their customers.Will be passionate about providing a superb customer experience, product improvement and overall enjoy working with people and building strong, successful relationships. You must possess strong time management skills, be able to think out of the box and provide outstanding partner management and communication skills. The TAM will be encouraged to uncover additional sales opportunities in conjunction with the Commvault sales team, along with supplying additional information as appropriate to various break-fix resources.Engage with customers in various ways, from planned onsite meetings to remote engagements which may be either pre-scheduled or ad-hoc (emails, remote sessions, phone calls). The TAM reports directly to the Enterprise Success Managers. This position requires periodic overnight travel (