Job Description
The Solution Sales Executive will be responsible for market success in Italy of ServiceNow's Employee Workflow product suite which includes Employee Experience, Enterprise Service Management, HR Service Delivery and Workplace Service Delivery.
https://www.servicenow.com/solutions/employee-experience.html
The Senior Solution Sales Executive will drive and generate sales revenue, within existing accounts and also with new logos. This will be achieved by working closely with the wider ServiceNow sales eco-system, with the support of a dedicated Solution Consultant, to deliver territory planning, account planning, forecasting, using business development techniques and field-based sales activities to ensure success in generating revenue opportunities and effective management and closure of sales opportunities.
This position is a high-profile growth opportunity that demands a highly motivated individual with strong sales, communications and organisational skills that is eager to learn and become part of a rapidly growing company.
* Be the voice of the customer and of regional sales teams
* Drive end to end sales initiatives (from pipeline generation to closing) focused on specific use cases in HR solutions
* Work closely with sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
* Communicate competitive intelligence and activity to manager and BU to ensure we keep ahead of opportunities, obstacles, challenges and red flags that may hinder ServiceNow from capturing key customer accounts
* Work closely with sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
* Develop, in coordination with Product Management and Product Marketing, key sales and go-to-market strategies and objectives to establish ServiceNow as a leader in HR Service Delivery
* Provide industry expertise in the development and implementation of specific market strategies and programs to improve logo penetration
* Coach & enable account teams with foundational specialty solution area knowledge to effectively identify specialty solution opportunities & help manage the sales cycle
* In partnership with assigned Account Executive and Solution Consultant, present our Employee Workflows solutions directly to prospects, customers and at industry events and seminars
* Support the regional ServiceNow partner channels to drive an effective customer experience
* Articulate customer success strategies (and losses) to the field in order to streamline and standardize solution presentations and value proposition.
* Become a trusted advisor to our community of customers
Qualifications
To be successful in this role you have:
In order to be successful, candidates typically will have:
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
* Demonstrable track record of achieving and exceeding sales targets
* New business sales focus
* Previous sales experience gained within software or IT sales organization (ideally within both the IT and HCM, HR, HR Service Delivery, or Workplace Service Delivery space), managing large and complex deals
* Previous SaaS sales experience highly desirable
* Commercially astute, experience in developing business case and ROI together with customer’s personnel.
* Ability to articulate the value of solutions to prospects and customers and to leverage this to drive maximum revenue opportunity
* Ability to build strong relationships at all levels of both prospect /customer organizations including the CHRO level and internally across the business
* Executive presence and influencing skills
* Fluent in Italian and English
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
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