Key Accountabilities Commercial administrative management Drafting, updating and archiving: annual supply contracts
framework agreements
business letters
price appendices
general conditions of sale
Entering and maintaining commercial conditions in ERP
Check consistency between negotiated agreements and contractual documentation
Monitor contract deadlines and renewals
Pricing and spot quotes support Management of spot quote requests from customers
Preliminary pricing calculation based on: industrial costs
minimum margin required
logistics costs
quantities required
production complexity
Preparation of a structured economic offer
Presentation to the Sales Manager for final approval
Follow‐up of submitted offers
Management of assigned customers Independent management of a small/medium or smaller client portfolio
Receiving commercial requests, renewals, complaint management, negotiation within delegated limits
Cross‐selling / upselling development, monitoring forecasts and purchased volumes, commercial visits where required
Business reporting and data analysis Preparation of periodic reporting for Italy and Europe: monthly sales volume trend per customer
marginality
quarterly forecast
contract renewal status
opportunity pipeline
budget vs actual comparison
price/mix variation analysis
Internal coordination Daily interface with Customer Service, Supply Chain, Production Planning, Finance / Credit Control, Quality, Marketing HQ Europe / USA
Skills Adaptable, strong commercial and light financial backgrounds needed
Knowledge and Experience Degree in Economics, Management Engineering, Languages, Marketing or equivalent
2–5 years in internal sales, sales support, or B2B customer service roles
Preferably from packaging food industry manufacturing or industrial B2B structured companies
Native Italian speaker; professional English (writing/reporting/international calls)
Technical skills: Excellent Excel, ERP (Oracle preferred), CRM, Pricing logic, Marginal analysis, Commercial contract management
Developmental responsibilities (within 12‐24 months) Self‐management of medium‐large clients
Participation in annual negotiations
Development of new businesses on the Italian market
Support for international tenders
Possible growth to Key Account Manager #LI-AO1
Equal Opportunity Employer Statement We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.
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