H3Italian speaking Order Support Agent in Lisbon w/ Relocation bonus /h3pAs an Italian-speaking Order Support Agent, you will manage and ensure the smooth processing and resolution of customer orders for a company. Responsibilities include monitoring order statuses, assessing and resolving order-related issues, and implementing support strategies to enhance customer satisfaction and support business objectives. /ppstrongWork type: /strong On-site /ppstrongLocation: /strong Lisbon, Portugal /ppstrongRelocation bonus: /strong Offered for those applying from outside Portugal* /ph3Responsibilities: /h3ulliHandle customer inquiries related to order statuses, deliveries, and discrepancies. /liliEnsure compliance with company policies and procedures in order processing. /liliResolve order-related issues such as cancellations, returns, and exchanges. /liliCollaborate with internal teams to streamline order fulfillment processes. /liliMaintain accurate records of customer interactions and transactions. /liliProvide feedback and suggestions to improve order support operations. /li /ulh3Requirements: /h3ulliItalian C2 level /liliEnglish B2 level /liliStrong attention to detail and excellent communication skills. /liliSelf-sufficient confident in troubleshooting basic issues related to order processing systems. /liliAbility to work independently and meet deadlines in a fast-paced environment. /liliEU Citizenship /liliNo previous experience required! /liliPlease upload your CV in English* /li /ul #J-18808-Ljbffr