The Maitre Sommelier will assist in providing an exceptional experience to guests, supporting the selection, presentation, and service of wines in accordance with the highest hospitality standards. This role requires a passion for wine, a commitment to continuous learning, and the ability to work closely with the restaurant and bar teams to enhance the overall dining experience.
Key Responsibilities:
* Manage and supervise the service in absence of another Head of Department
* Assist in curating and updating the wine list, ensuring a diverse and high-quality selection.
* Provide knowledgeable recommendations to guests, enhancing their dining experience through wine pairings and food knowledge
* Serve wine in accordance with established service standards, ensuring correct presentation and glassware use.
* Maintain the cleanliness, organization, and optimal conditions of the wine cellar.
* Monitor and manage wine inventory levels, conducting regular stock checks and ensuring minimal waste.
* Assist in planning and executing wine-related promotions, special offers, and themed events.
* Train and educate restaurant and bar staff on wine knowledge, service techniques, and proper handling.
* Ensure compliance with all health, safety, and sanitation regulations regarding wine storage and service.
* Participate in daily briefings and food tastings to recommend appropriate wine pairings.
* Provide feedback on guest preferences and wine sales trends to support business growth.
Reports to:
Restaurant & Bar Manager
Requirements:
* Previous experience in a similar role or strong background in hospitality with a focus on wine service.
* Basic knowledge of wines, grape varieties, regions, and food pairings; certification (e.G., WSET Level 1 or 2) is a plus.
* Excellent interpersonal and communication skills with a guest-focused approach.
* Strong organizational skills and attention to detail.
* Ability to work efficiently in a fast-paced environment.
* Passion for continuous learning and professional growth in the wine industry.
* Flexibility to work evenings, weekends, and holidays as required.
* Fluency in English; additional languages are an advantage.
* References.
What we offer:
* 8 months fixed-term contract (grade as per the National Collective Labor Agreement for the Tourism Sector), which can be converted into a permanent contract in 2027 based on good performance.
* 40 hours per week over 5 days with two rotating days off.
* Wellbeing initiatives and events that promote collaboration and inclusion.
* 50% discount on dining at our sister hotel.
* Training and development activities
* Welfare credit upon achievement of guest satisfaction score
* Company canteen for meals during service.
* Uniform and Uniform cleaning.
* Staff accommodation provided.
This position offers an exciting opportunity for a wine enthusiast to develop his/her skills within a dynamic hospitality setting, contributing to an exceptional dining experience for guests.
Workplace: Florence, Via Bolognese 89