Who We're Looking For
For our K‐Way store in Noventa di Piave (Outlet), we're looking for a Store Manager to kick off, manage, and lead a high‐performing team to ensure the best level of customer experience, deliver the brand's vision, and achieve sales targets.
Key Responsibilities
Promote and deliver excellent in‐store customer experience;
Ensure that the team understands and caters to customer needs, providing consistently high‐quality service;
Ensure the team's excellence in selling techniques;
Be active and present on the shop floor, acting as a role model and engaging with customers and team members.
Drive for Results
Monitor and analyze sales analytics, budgets, and forecasts to optimize performance;
Provide clear daily, weekly, monthly sales targets with the team and each individual member, and follow up regularly on achievement;
Provide hierarchy with clear and regular insights regarding the store performance.
Store Management
Oversee daily store operations, including inventory management and cash handling, in compliance with company policies;
Communicate efficiently within the company, about the store needs for support in order to perform better, as well as opportunities for business acceleration.
People Leadership
Lead, inspire, and support the store team, fostering high energy, motivation, and a strong spirit of teamwork;
Foster a culture of constructive feedback in the team;
Ensure the company's policies are understood and adopted by all team members.
Knowledge, Skills & Abilities Required
At least 3–5 years of relevant experience as a Store Manager in a ready‐to‐wear retail brand, premium or luxury level;
Experience in all aspects of store management and exceptional customer‐oriented interactions, with the aim of creating outstanding customer service experiences and relationships;
Previous experience in managing the opening of new stores is appreciated;
Leadership skills and the ability to build, manage, and collaborate within a team, paired with proven organizational abilities;
Strong communication skills, effective in interacting with the team, colleagues, and senior management;
Fluent in both Italian and English.
Benefits
K‐Way is committed to creating a supportive and motivating work environment, promoting collaboration and open dialogue, welcoming every voice and idea. Additionally, K‐Way offers opportunities for professional and personal development, providing the resources and tools necessary for growth and success.
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