PstrongRole Overview /strong /ppWe are seeking a highly organized and proactive strongDeputy Store Director – Back of House /strong to join our luxury boutique in Montenapoleone, Milan. This role is pivotal in managing and coordinating all back of house operations, including inventory control, transactional support, and service customization. You will lead the back of house team, ensuring seamless operations while upholding the highest standards of efficiency and service excellence. /ppbr/ppstrongYour Contribution to the Role /strong /pulliLead and manage the back of house team, fostering a motivated and high-performing environment across inventory, transactional, and customization functions. /liliOversee stock management processes, ensuring accuracy, timely replenishment, and adherence to loss prevention protocols. /liliEnsure smooth and accurate transactional workflows, supporting a seamless customer experience. /liliSupervise service personalization and alterations, guaranteeing quality and timely execution. /liliCollaborate closely with the Store Director and front of house teams to ensure operational alignment with overall boutique goals. /liliImplement and maintain standard operating procedures across all back of house activities. /liliConduct regular training and development to enhance team skills and service capabilities. /liliManage scheduling, performance reviews, and foster team cohesion through effective leadership. /liliMonitor inventory systems and support regular stock audits. /liliEnsure full compliance with company policies, safety standards, and luxury retail expectations. /li /ulpbr/ppstrongWhat You Bring to the Team /strong /pulliProven leadership experience in back of house operations within luxury retail, ideally in a Deputy Store Director or similar role. /liliStrong organizational and multitasking skills, with the ability to manage varied operational functions. /liliExcellent communication and interpersonal skills to drive collaboration and team performance. /liliSolid knowledge of inventory management, transactional procedures, and service customization. /liliA solution-oriented mindset and the ability to thrive in a fast-paced environment. /liliFluency in Italian and English; other languages are a plus. /liliProficiency in retail systems and inventory software. /liliPassion for luxury retail and commitment to delivering exceptional service standards. /li /ul