Location, Type, Skill, Responsibilities & MoreIT support specialistLocation: Florence ItalyType: Dispatch / Part timeHours: 10-20 per weekSkills: Hardware and Software Knowledge, TroubleshootingDescription: BCIC Swiss GmBH | Best Connect International Company is looking for a dispatch on-site IT Support Specialist job in ItalyResponsibilitiesContinui a leggere per scoprire di cosa avrà bisogno per avere successo in questa posizione, incluse competenze, qualifiche ed esperienza.Provide first- or second-level contact and problem resolution for customer issues.Work with third-party vendors to remediate complex AV issues as needed.Provide timely communication on issue status and resolution.Maintain ticket updates for all reported incidents.Install, upgrade, support, and troubleshoot XP, Windows, Cisco Jabber and other authorized desktop applications.Have basic knowledge of the Mac operating system to support Apple PC users.Install, upgrade, support, and troubleshoot printers and computer hardware.Perform general preventative maintenance tasks on computers, laptops, and printers.Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.Have broad experience of IT with basic understanding of networks, servers, audio/visual, smart devices, and telecoms.This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.RequirementsMust hold a valid work permit in Italy.Several years of professional experience in the field of IT support would be great.To Apply - -swiss. xlwpduy comApply NowKaniz FatemaTalent Acquisition -swiss.comLinkedin#J-18808-Ljbffr