Job Description
This role involves actively monitoring sales performance and key digital metrics, with the ability to respond to input and optimize product placement to boost conversion, leveraging emerging trends. The successful candidate will be responsible for managing and updating the website homepage and other content pages, utilizing Page Designer or HTML when necessary to ensure visually appealing and engaging content.
Mission & Responsibilities:
* Homepage & Content Updates: Manage and update the website homepage and other content pages.
* Campaign & Promotion Management: Create and manage campaigns and promotions within the Salesforce Commerce Cloud Platform.
* Catalog & Publication Management: Manage the product catalog and ensure products are ready for launch with all necessary elements.
* Website Personalization: Implement website personalization strategies using Page Designer and Customer Groups to enhance the customer experience.
* Platform Testing & Quality Assurance: Continuously check and test the SFCC platform to ensure promotions, content, and stock levels are in line with expectations.
* Visual Merchandising: Curate visual merchandising for the Maison website.
Key Responsibilities:
* Collaborate with Operations and Customer Care teams to ensure a seamless customer experience.
* Manage and execute daily activities under guidance to ensure alignment with brand objectives.
Requirements:
E-commerce Experience: E-commerce passionate with previous experience in similar roles, preferably within a luxury brand. Good experience in e-commerce, with a focus on website updates, campaign execution, site merchandising, and content management. Knowledge of Salesforce Commerce Cloud (SFCC) is mandatory.
Technical Skills: Experience with HTML for content updates, highly organized and attentive to detail. Excellent communication and presentation skills. Fluent in English; additional languages are a plus.
Job Requirements: Extreme attention to detail, excellent organizational skills, strong problem-solving abilities, good time management, team player attitude, friendly and approachable demeanor, flexibility, enthusiasm, and passion for learning.