Job ID: 3168462 | Souq.com for E-Commerce LLC
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want — low prices, vast selection, and convenience — Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Job Description
We are seeking a passionate, experienced and analytical business professional based in Egypt, with great attention to detail and ability to effectively prioritize and multi-task. The Retail Account Manager will be primarily responsible for managing vendors at scale across multiple Middle East countries (Egypt, Kingdom of Saudi Arabia, UAE) with help of tools and automation; improving business terms and driving business growth for vendors at scale; working closely with cross‑category teams and driving operational improvements in vendor‑management processes; and owning vendor communication and relationship to drive vendor self‑sufficiency in long‑term. The candidate should have experience in analyzing opportunities for systematic improvements in business management functions and building strong processes and SOPs to drive process‑improvements. He/She should be comfortable managing multiple responsibilities within a fast‑paced environment and preferably with experience in e‑commerce.
Key Responsibilities
* Manages day‑to‑day business relationship and proactively and autonomously negotiates costs, promotional opportunities, and other business inputs with vendors.
* Demonstrates excellent time‑management skills and the ability to work independently while using departmental resources, policies, and procedures.
* Conducts vendor analysis and makes recommendations for initiatives that optimize for business growth; maximizes Amazon’s business profitability and selection expansion opportunities.
* Uses data to identify trends, opportunities, and risks and translates those insights into actions to drive long‑term growth.
* Coordinates cross‑functional teams, communicates with internal and external stakeholders, and meets tight deadlines.
* Identifies opportunities for systematic process improvement and drives those improvements at scale.
Language Requirements
English & Arabic
Basic Qualifications
* 2+ years of sales or account management experience
* 2+ years of digital advertising and client‑facing roles experience
* Experience with Excel
* Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
* Experience analyzing key open issues and resolution metrics for each of the managed accounts
* Experience in relationship management within technology, start‑ups, or SaaS platforms
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
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