The Hotel Following two years of extensive renovation the historic Albergo Italia reopens under the new name Le Graal Cortina part of the luxury collection Le Graal This 5 star luxury hotel featuring a contemporary and sophisticated design aims to offer guests a unique and memorable hospitality experience through impeccable empathetic and spontaneous service The goal is to create a welcoming and refined atmosphere where every guest feels valued and pampered The primary objective of the team is to excel in every aspect of the guest experience from warm welcomes and personalized attention to the high quality and uniqueness of dining and wellness services Job Overview Chef de rang is a role within the front of house staff and plays a crucial role in delivering high quality service to guests Responsibilities Coordination team collaboration Oversee the service team and ensure smooth coordination during service hours Assign tasks to other waitstaff and culinary support staff ensuring that each team member knows their responsibilities Train new waiters staff members on service procedures menu knowledge and customer interaction Collaborate with culinary staff and other front of house personnel to ensure seamless communication and cooperation Table Service Responsible for providing excellent and attentive table service to guests Take orders from guests present menus and provide recommendations when requested Possess a deep understanding of the menu including ingredients preparation methods and presentation Serve food and beverages promptly and with attention to detail Customer Relations Interact with guests in a professional and kindlymanner addressing any concerns or special requests Ensure that guests have a positive dining experience and address any issues that may arise during their visit Be aware of specials promotions and any additional offeringsand promote additional sales through suggestive up selling techniques Ordering and Inventory Assist in managing inventory levels for beverages glassware and other service related items Place orders for supplies as needed ensuring that there are no shortages during service Hygiene and Cleanliness Maintain a clean and organized work area including dining tables service stations and equipment Adhere to hygiene and sanitation standards to ensure a safe and healthy environment by helplavoro.it