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Key account manager

Milanino
Experteer Italy
Key account manager
Pubblicato il 3 giugno
Descrizione

Experteer OverviewIn this role you will lead cross‑functional teams to deliver value‑adding solutions for customers and the company. You will develop and execute annual business plans that drive revenue growth and align with the commercial strategy, grounded in customer needs and financial impact. You will manage category growth for key accounts, secure plan approvals with decision‑makers, and oversee portfolio programs from evaluation to results sharing. You will maintain relationships, forecast accurately, and apply data‑driven insights to strategic opportunities in a dynamic, matrix environment.


Retribuzione / Benefits

* Lead cross‑functional coordination to deliver winning customer solutions
* Develop customer annual business plans aligned with revenue and ROI targets
* Drive overall category growth for designated accounts
* Gain acceptance of plans from customer decision‑makers and internal stakeholders
* Prepare portfolio‑specific programmes with full evaluation and agreement
* Post‑evaluation of results and share learnings with the team
* Monitor account development spend within budget and manage S&OP‑based forecast
* Utilize data‑driven rationale to support forecasts and plans
* Develop and maintain professional relationships with customers and extensive contact strategy across buyer, controller, merchandising, marketing, store operations, and supply chain
* Manage relationship with designated Key Accounts and sales in the Italian region (~€20M)
* Coordinate and implement international agreements at local Italian level
* Internal accountability to country marketing, customer marketing, business analytics, and European marketing; external accountability for designated key accounts
* Increase CooperVision share of wallet within Italian Key Accounts
* Demonstrate long‑term strategic focus, customer expertise, and commercial understanding
* Be an effective negotiator and change agent focused on category leadership
* Maintain high level of written and spoken English (C1–C2)
* Possess minimum 5 years B2B experience; consumer health/optician exposure is a plus
* Experience in strategic penetration of major customers


Responsabilità

* 5+ years in B2B commercial roles or sales
* Experience in strategic penetration of major customers
* Strong understanding of ROI, forecasting tools, and financial evaluation
* Fluency in English (C1-C2)
* Experience in consumer health or optician environments is an advantage
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