Location: Basiglio, Italy Job reference: R-215380 Date posted: 12/16/2024 The Regional Account Manager (RAM) is responsible for informing healthcare professionals and other members of the healthcare community about the characteristics of Alexion medicinal products. The RAM will develop commercial relationships and value-adding activities in collaboration with key opinion leaders to maximize access to medicinal products within key accounts/hospitals identified in the Region. This role requires deep knowledge of pharmaceutical products, strong business acumen, an entrepreneurial mindset, and the ability to work collaboratively within a complex hospital account environment. Accountabilities - Establish and maintain valuable business relationships with key decision makers in priority accounts - Develop insights-based account plans for all top accounts/treatment centres, including key decision maker prioritization and in-depth situational analysis (SWOT, barriers and drivers, patient journey) - Set clear strategic objectives and develop account win-win value propositions based on regional situational analysis and customer insights - Act as a driver in leveraging all company’s specialized expertise cross-functionally in defining operational plans and tackling account-level priorities - Lead development and implementation of customer-focused and patient-centered tactics and activities within the territory in cross-functional partnership with internal stakeholders and teams, such as Marketing, Medical, Market Access, Patient Advocacy - Self-dependent planning, organization, and execution of multiple digital activities for optimal customer experience and engagement - Collaborate with Alexion Market Access experts to support local hospital funding processes - Promote Alexion medicinal products to Healthcare Professionals and members of the Healthcare Community within legal and ethical boundaries - Be a living example of great cross-functional collaboration and teamwork - Timely and complete reporting and presentation of account plans including KPIs to senior positions and accurate maintenance of the CRM database - Collect and report pharmacovigilance information according to internal SOPs - Represent their territories in regular territory reviews and account plan discussions - Represent the respective country at national and international events and congresses - Obey data protection law according to Alexion's policy and follow Alexion's SOPs and compliance policies Essential Skills/Experience - B.A. or B.S. degree in a scientific or related field in accordance with art. 122 of D.Lgs219/2006 ”Requirements for Medical Scientific Information” - 6 years of sales experience preferably in specialty/orphan drug area - Track record of achievement managing sales territory in a highly specialized area of medicine - Must have established industry network and relationships within territory - Excellent communication skills - both verbal and written - Influential presentation style with demonstrated ability to uncover and address customer needs and effectively manage customer concerns and questions - Self-motivated with a sense of urgency, well-organized, with a collaborative approach to problem-solving - Ability to establish rapport and build relationships with a diverse customer base - Strong business, analytical, and clinical acumen. Intellectual curiosity. - Must have all relevant professional licenses and credentials required for the job - Must have the ability to travel as required - Should have the ability to attend, understand, and participate in International meetings conducted in English - Excellent knowledge of spoken and written English and Italian - Based in Veneto region Desirable Skills/Experience Joining Alexion, AstraZeneca, Rare Disease means embracing an opportunity where work isn’t ordinary. We are a beacon in the global Biopharmaceutical landscape. Our closeness to patients brings us closer to our work and each other. Combined with our brave, pioneering spirit - we are truly unique in R&D and healthcare. At Alexion, grow and innovate in a business with a rapidly expanding portfolio. Enjoy the vibe, entrepreneurial spirit, and autonomy of a leading biotech. You’ll join an energizing culture where people build connections to explore new ideas and learn. As an important member of our commercial team, you'll be meeting the needs of some of the most under-served patients in the world. You will be empowered with tailored development programs designed not just for skill enhancement but for fostering a deep, empathetic understanding of our patient's journeys.