Key Account Manager – Pharmaceuticals – Lombardia, Piemonte
Role: Full-time, permanent
Location: Field Based – Lombardia
Salary: Competitive + premio + car + benefits
The Role
Reporting to the Area Manager, the Key Account Manager (KAM) is responsible for representing Accord products to physicians and healthcare professionals, establishing product sales and performing total territory account management. This includes providing disease information and education to medical professionals and all external customers involved in the care of patients. It is a unique role with full autonomy and the ability to shape priorities in‑line with customers and business needs as part of an Italian launch team.
The KAM is pivotal in supporting the launch and commercial planning, execution, and operational rollout of the oncology assets across their defined territory. She/he will be the commercial point of contact for all customers across the defined territory, utilizing an omnichannel approach to manage them accordingly.
Specific Job Responsibilities
- Promote Accord’s products and increase disease awareness in line with the approved promotional material amongst onco hospitals, HCPs and stakeholders within your territory, in respect of the local regulations, industry code of conduct, as well as company values and procedures.
- Consistently achieve assigned sales target, with focus on HCPs in top Tier key accounts and centres of expertise.
- Track and manage performance according to budget and business plan objectives.
- Develop, lead and execute the local territory plan with specific goals and targets across the territory and be the local owner of high priority key account plans.
- Collaborate closely with market access functions to ensure patients can access therapy at the local level.
- Encourage an insight‑driven culture where customer insights, data, dashboards, and CRM tools are used to guide effective business decisions, allowing strategic development and tactical implementation to remain relevant, meaningful, and commercially advantageous.
- Create a high‑performance cross‑functional team environment based on alignment with common values and vision based on a foundation of trust and respect.
- Maintain exceptional knowledge of the customer, disease states, competitive products and the broader healthcare marketplace.
- Work collaboratively with the local field‑based medical team, regional market access team, tender manager, marketing and all other functions.
- Share experience with other regions and management team.
- Be the key point of contact for all customers / centers within the region and be accountable for the success of the product in the assigned territory.
- Establish and maintain quality and trustful contacts within the relevant medical community, opinion leaders, etc. Organize group meetings in hospitals, using approved promotional materials.
- Analyze sales evolution in the territory and support the development of forecasts.
- Integrate multi‑channel approach to drive commercial success in your territory.
The Person
- Master/Bachelor’s degree in economics, policy sciences, pharmacy, life sciences or related field.
- 5+ years previous sales / Key Account Manager experience, preferred previous experience in bone health.
- Previous drug launch experience in oncology or high‑value specialty medicine.
- Highly motivated, enthusiastic and customers‑ and patients‑oriented.
- Strong customer focus: demonstrated ability of creating win‑win partnerships.
- Good communication and strategic thinking skills.
- Good analytical and market intelligence skills: identify growth opportunities and segment the accounts in the respective territories.
- Ability to drive projects forward, work on own initiative and work with a cross‑functional team.
- Ability to work effectively in cross‑functional matrix.
- Intermediate or advanced spoken and written English.
- Good knowledge of Microsoft Office – particularly Word, Excel and PowerPoint.
- Strong drive and desire for success, result‑oriented with proactive cross‑functional collaborative approach.
Rewards
In return, we offer a competitive salary and rewards package (including holiday, bonus and pension scheme). This role also provides the opportunity to genuinely make a difference in a new and dynamic environment within a progressive and expanding business, at an exciting time of growing international reach.
How to Apply
If you possess the experience, passion and ability to make this role a success, please complete your Candidate Profile on our careers site to apply. The closing date is 14/06/26. For more information, you can contact us at careers@accord-healthcare.com.
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