About us: About the role: Key Responsibilities: - Segmentation: Develop advanced segmentation strategies to deliver personalized, relevant content to users. - Deliverability & Reputation: Monitor and improve domain reputation, deliverability, and compliance with GDPR and privacy regulations. - Tool Ownership: Own and manage Customer.io, ensuring optimal plan utilization, technical setup, and cost efficiency. Qualifications: - Technical Skills: - Proven experience with Customer.io and Mixpanel. - Copywriting: Excellent copywriting and communication skills in English. - Attention to Detail: High level of operational excellence with a focus on data accuracy and flawless execution. - Bonus Points: Experience working with subscription-based, mobile, or digital consumer products. Location: Benefits: Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! Interview Process: - Recruiter Screening (40 minutes) - Task Assignment - Final Interview (60 minutes) Life at Ruby Labs: At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe. We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries. Li-Remote