Social network you want to login/join with: Customer Experience Specialist - Catania, Catania Job details: Client: Location: Catania, Italy Job Category: Customer Service EU work permit required: Yes Job Reference: be781758e88f Job Views: 2 Posted: 29.04.2025 Expiry Date: 13.06.2025 Job Description: Adecco, a leading international operator in the regulated gaming sector active in Italy, is seeking a Customer Experience Specialist. The selected candidate will: Oversee affiliated retail points (tobacco shops, bars, betting shops); Explain the app-based service to potential customers; Assist customers with downloading and registering on the app; Help them make their first bet, enabling access to attractive bonuses. Requirements: Previous experience in promoting services or products; Excellent communication and interpersonal skills; Customer-oriented with problem-solving abilities; Flexibility and availability to work shifts from Monday to Saturday; Proficiency with IT tools, especially apps. What we offer: 66 months fixed-term contract with prospects for long-term employment; Level V of the CCNL Commercio with 14 monthly payments; Full-time, 40 hours/week, shifts from Monday to Saturday (6 days a week); Variable incentive bonuses; Meal vouchers worth €8; Initial and ongoing training. We offer a stimulating and dynamic work environment where you can apply your skills and grow professionally. Work zone: within 25 km of your home. Expected start date: 23/05/2025 Professional category: Commercial / Sales City: Catania (Catania) Driving license: B Transport means: Car Availability: Full Time Candidates are invited, in compliance with Legislative Decree 198/2006, Legislative Decree 215/2003, and Legislative Decree 216/2003, to read the privacy policy available below the data request form on the application page (EU Regulation 2016/679). ATTENTION: We have detected many fake ads online; see our tips for recognizing scam attempts on the dedicated phishing page at adecco.it. Adecco Italia S.p.A. (Ministry authorization no. 1100-SG of 26.11.2004). J-18808-Ljbffr