Gi Group is seeking for an important client: R&D Technologist To manage all aspects of specification technical support required by Commercial Team and to drive a business winning and growth culture. Primary Purpose of Role - Attending customer and internal team meetings to ensure that projects are delivered in an efficient and effective manner - To ensure that relationships with Key Customers are enhanced and that our activity ‘vibrates’ towards the achievement of their principal objectives Detailed Role Description - First point of contact for assigned customers, supporting the commercial team in the technical area - First point of contact for new UK customers (industry & retail) - Write and update specifications for customers in the area of responsibility, following approval process through specific customer software - Be informed and updated on customer requirements, code of practice, wow and be responsible to circulate guidelines, making sure they are followed in new product development - Be responsible for Claims generation and validation with the customer - Be responsible for Quality standards generation and validation - In cooperation with the packaging team contributes to the AW process, making sure each step is performed OTIF - Responsible for the definition of label size and content, including variable data - Participate to 1st production of new items and check that all the products attributes are in line with the specification - Organize shipment of first production and Production test samples required by customers - Take care of completing documents required by customers - Manage activities in AS400 Qualifications: University Degree One year of experience Fluency in English Gi Group S.p.A. è autorizzata ad operare dal Ministero del Lavoro (Aut. Min. 26/11/2004 PROT. 1101 - SG).