Account Manager – LivornoLocation: Livorno, Tuscany, Italy
About the RoleOur Account Management team oversees restaurant brand relationships and drives growth across the Italian market.
The Account Manager partners with internal teams (marketing, operations, product) to provide strategic consultancy to top restaurant brands, driving revenue, market share, and customer satisfaction.
The role is based in Livorno and reports to the Regional Manager.
ResponsibilitiesManage a portfolio of restaurant brands with a focus on building lasting relationships
Monitor and analyse performance, share insights with partners and identify opportunities to improve metrics and satisfaction
Negotiate contract terms and conditions to increase supply quality and improve financial performance and consumer value proposition (CVP)
Plan portfolio strategy to increase performance, financials and loyalty, impacting both absolute metrics and market share
Control portfolio P&L;, identifying opportunities and risks
RequirementsAt least 3 years experience in account management or sales
Strong P&L; knowledge and negotiation skills
Experience creating long-term relationships with partners
Experience using tools and project-management applications to guide best practice
Background in Horeca, restaurants or food market a plus
Fluency in English a plus
Why DeliverooOur mission is to transform the way you shop and eat by bringing the neighbourhood to your door.
We combine technology, data and customer obsession to create a seamless experience for consumers, merchants and riders.
We value autonomy, ownership and the drive to innovate.
Workplace & BenefitsDeliveroo prioritises employee welfare with benefits that vary by country, including healthcare, well-being, parental leave, pensions and generous annual leave.
You may also receive time off to support a charitable cause of your choice.
Diversity & InclusionWe celebrate people from all backgrounds and support diverse perspectives.
Adjustments are available to applicants who need them, and we are committed to providing an equitable hiring process for everyone.
Job DetailsSeniority level: Mid-senior level
Employment type: Full-time
Job function: Sales and Business Development
Industry: Software Development
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