Job Overview Provides expert level commercial solutions support. Ensures financial performance of assigned customer segment for all technology solutions. Establishes IQVIA credibility as a provider of commercial enterprise-wide technology solutions. Drives large-scale, customized deals across the Tech & Services portfolio. Can be aligned to a business unit, or globally and be shared by geography, team or region. Essential Functions - Spends at least 50% of his/her time on customer segment. - Accountability for large-scale, multi-country technology implementations (CSAT & Profitability). - Sets strategic client/segment agenda and drive global account planning to achieve financial and non-financial targets. - Builds, broadens and deepens strategic client relationships within the accounts in the defined (through sell deliver). - Ensures alignment and coordination between the different IQVIA/client touch points; ensures client insight is shared internally. - Responsible for segment and account-level mapping of all commercial stakeholders, including their needs and priorities. - Creates annual segment/account plans with financial targets and clear roadmap for achieving targets. - Maintains a database of intelligence on competitor activity and strategy within the account. - Provides regular cadence with all aligned members of the customer/segment account. Qualifications - Bachelor's Degree Req - Seven (7) years relevant sales/service or marketing experience Req - Demonstrates excellent project management skills and client influencing and relationship building skills. - In-depth understanding of IQVIA data assets and the IQVIA core offerings. - Works willingly and effectively with others in and across the organization to accomplish team goals. - Experienced with developing consultative relationships with senior level managers and executives at clients in the life sciences industry. - Ability to manage multiple projects, juggle priorities and deliver on tight deadlines. - Knowledge of consulting methodologies, tools and techniques related to functional area. - Knowledge of key issues and current developments in the life sciences industry. - Excellent presentation, communication and client influencing skills. - Has established network and referral contacts.