Overview
We are a renowned hospitality group managing two prestigious 4-star hotels in the heart of Florence: Horto Convento, opened in 2017, and Della Calza Retreat & Spa, our new luxury property soon to open, offering a unique experience with the largest spa in the historic city center.
Our mission is to provide extraordinary guest experiences across both properties, maintaining the highest quality standards and strengthening our position in the premium hospitality market. To support this growth and optimize commercial performance, we are seeking an experienced, dynamic, and results-driven Revenue & Sales Manager who will develop and implement pricing, revenue, and sales strategies for both properties with an analytical and strategic approach.
Role Overview
The Revenue & Sales Manager will be responsible for the strategic management of revenue and sales for both properties, implementing pricing policies, distribution strategies, and commercial initiatives to maximize financial performance and market positioning.
Key Responsibilities
* Define and implement revenue management strategies for both properties.
* Analyze performance indicators (occupancy, ADR, RevPAR, GOP) and take corrective actions.
* Monitor market trends, segmentation, seasonality, and competitive set analysis.
* Manage and optimize distribution channels: OTAs, GDS, brand website, direct bookings.
* Develop and promote special packages and promotional offers in collaboration with the marketing team.
* Build and maintain relationships with commercial partners, travel agencies, tour operators, corporate clients, and the MICE segment.
* Ensure rate alignment and market positioning across both properties.
* Analyze booking patterns and develop strategies to increase direct bookings.
* Support and train operational teams on the correct application of revenue and sales strategies.
Requirements
* Solid experience (minimum 3-5 years) as Revenue & Sales Manager, preferably within 4- or 5-star hotels or luxury properties.
* Excellent knowledge of PMS, Channel Managers, CRS, and revenue analysis tools.
* Advanced Excel and reporting skills.
* Fluent in Italian and English (additional languages are a plus).
* Strong analytical skills, results-oriented mindset, and strategic thinking.
* Excellent communication and negotiation skills, with the ability to manage multiple properties simultaneously.
What We Offer
* A key role within two prestigious properties located in the heart of Florence.
* Permanent contract with a competitive salary package based on experience.
* Career development opportunities and involvement in strategic commercial decisions.
* Employee benefits and continuous professional training
Position Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Hospitality
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