You've built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As a National Account Manager, you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human.About The JobDrive sustainable growth in net sales and profitability across Top Clients within the Indirect Channel (wholesalers, networks, pharmacy/parapharmacy groups and/or modern trade), through the negotiation and execution of commercial agreements, building long-term partnerships aligned with company strategy.Main ResponsibilitiesDefine and implement customer business plans for Top Clients, identifying growth opportunities and profitability optimization levers.Negotiate commercial agreements (sales targets, promotional investments, visibility, and category management initiatives), ensuring delivery against financial KPIs.Drive performance of assigned customers, ensuring achievement of sales and margin targets in line with brand/product priorities.Monitor and optimize commercial performance through structured analysis, identifying gaps and activating corrective actions in collaboration with the Field Force.Contribute to the development and validation of commercial policies, bringing customer and market insights to maximize effectiveness of commercial levers.Collaborate with internal stakeholders to define and execute tailored promotional plans and initiatives for strategic customers.Build and maintain strong, long-term relationships with key internal and external stakeholders, acting as a reference point for Top Clients.Develop accurate sales and volume forecasts, activating commercial levers to ensure target achievement.Analyze sell-in, sell-out, stock levels, and promotional performance to drive data-based decisions.Monitor competitor activities and define response strategies in collaboration with relevant internal functions.Key Performance Indicators (KPIs)Achievement of Net Sales and margin targets for assigned customersCustomer profitability and sustainability of commercial agreementsEffectiveness and ROI of promotional activitiesLevel of execution of commercial agreements at customer levelForecast accuracy and ability to implement corrective actionsSell-out performance and efficient stock and rotation managementAbout YouEducation: Bachelor’s degree in Economics, Marketing, or related fieldsExperience: At least 5 years of experience in commercial roles with direct responsibility for managing and developing key customers (Top Clients and buying groups), gained across multiple channels (modern trade, wholesalers/WHS, and specialized channels)SkillsStrong understanding of retail and Top Client commercial dynamicsSolid P&L management capabilitiesStrong analytical skills to interpret multi-source data and develop business plans / monitor performanceProven ability to build long-term relationships with internal and external stakeholdersLanguagesEnglish fluent.LocationMilan site#J-18808-Ljbffr