PpFull time | Italian Hospitality Collection | Italy /p pResort Head Quarter - Milano /p pHospitality /p pCAP 20124 /p pItalian Hospitality Collection is a portfolio of hotels, resorts and spas, hand-picked for their beauty, history and enchanting surroundings. /p pbChia Laguna Resort in Sardinia /b, featuring 3 different hotels - Conrad Chia Laguna Sardinia, Baia di Chia Resort Sardinia - Curio Collection by Hilton, and Hotel Village, with a total of 424 keys and a conference centre with 8 meeting rooms for up to 900 delegates. /p pbFonteverde Lifestyle Thermal Retreat in Tuscany /b, a member of the Leading Hotels of the World, with 78 keys and 3 meeting rooms for up to 85 delegates. /p pbGrotta Giusti Thermal Spa Resort in Tuscany /b, a member of the Autograph Collection by Marriott, with 68 keys and 4 meeting rooms for up to 60 delegates. /p pbBagni di Pisa Palace Thermal Spa in Tuscany /b, a member of the Leading Hotels of the World, with 61 keys and 3 meeting rooms for up to 100 delegates. /p pbLe Massif Hotel Lodge in Courmayeur /b, a member of the Leading Hotels of the World, with 80 keys and nearby meeting facilities for up to 150 delegates /p pOur mission is to bring together out-of-the-ordinary properties, offer our guests memorable experiences in true Italian style, give our employees stimulating places to work and grow professionally, and achieve our shareholders’ financial goals. /p pWe are currently recruiting talented and passionate people ready to make the difference and step above the crowd. /p ul liA minimum 5 years of travel industry experience in MICE sales manager role. /li liExcellent knowledge and track record of incremental success in MICE segment (agencies and corporate) in Italian and international Markets is a must. /li liNative or fluent in Italian (written and spoken). /li liFluent in English (written and spoken). /li liMust be an EU Citizen or possess an Italian work visa. /li liHighly computer literate. /li liCurrent experience with an international branded hotel group. /li liAdditional language (French or German would be considered a plus). /li /ul h3SCOPE OF THIS ROLE /h3 pThe main objective of this role is to reach group volumes, ADR and total revenue through pro-active and reactive commercial activities. /p pThe successful candidate should demonstrate a clear commitment to the importance of IHC brand’s philosophy, possess strong written and oral communication skills, as well as being experienced in negotiation and time management. /p pThe company also requires the candidate to follow all procedures and plans in order to contribute in achieving and exceeding revenue targets. /p pThe candidate will report to the Corporate Director of Sales Marketing /p h3CORE JOB RESPONSIBILITIES KEY PERFORMANCE INDICATORS /h3 ul liDevelop and implement the Annual MICE Sales Plan, including key account plans, soliciting, and servicing selected markets and accounts. /li liDevelop account plans, detailed objectives, timescales and sales methods to support the defined sales strategy. /li liMonitor, identify and report current and future business trends and opportunities to ensure profitable sales in periods of low and high demand. /li liProvide immediate sales assistance for all critical situations of key accounts, to maintain an active account load and to act as the sales leader. /li liActively participate in the development and delivery of sales plans. Prepare, present and execute the Annual Sales Action Plan for the assigned accounts. /li liMonitor, analyze and report sales results. /li liProactively plan and execute weekly sales appointments, sales promotion, and follow-ups in order to achieve and exceed revenue targets. /li liConstantly and timely update CRM software with sales calls, account information, tasks, and projects. /li liAccurately identify the level of influence and decision-making power of contacts in the customer organization, using these to secure business. /li liSupports Conference Events with conversion of new and repeat enquiries. /li liReviews customer base to determine new opportunities for account penetration. /li liContributes ideas to improve products and services offered. /li liAttends sales trips and trade-shows nationally and internationally in accordance with the Sales Trips Plan. /li /ul pKey performance indicators /p ul liRoom Revenues in group MICE segment according to budget guidelines. /li liRoom nights in group segment according to budget guidelines. /liliADR in group segment according to budget guidelines. /li /ul h3PERSONALITY SKILLS /h3 pThese are the personal skills, qualities, and attributes you will need to demonstrate to carry out your job effectively. /p ul liExcellent business hunter, he/she sets high personal performance standards. /li liMust display knowledge of the Hospitality Industry, MICE and Luxury markets. /li liPlans, organizes and uses a systematic approach to get things done, managing time and resources effectively. Prioritizes actions and manages tasks to completion. /li liActively seeks opportunities to develop and learn from experience. Seeks innovative solutions, making conscious decisions to go for action. /li liCommunicates openly and clearly both verbally and in writing, pitching information at appropriate level. /li liDevelops positive working relationships at all levels and manages conflict effectively. /li liHigh-level problem-solving skills, adapts quickly and positively to new situations without losing productivity. /li liActs on own initiative when appropriate and accepts personal responsibility to make things happen constantly reviews to improve. /li liThinks ahead, developing contingency plans where necessary, with a drive and determination to succeed. /li liContributes and is effective when team working with peers, expressing confidence in own ideas and gaining commitment to action from a range of people. /li /ul /p #J-18808-Ljbffr