PInfluenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. /ppNamed after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. /ppWith over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. /ppAPM MONACO is recruiting a Store Manager for our new shop at Bergamo! /ppSales /pulliAchieving turnover targets /liliAnalyse sales reports and data to determine business needs and implement strategies /liliDefine individual objectives for sales advisers /liliMotivate team members and ensure understanding of KPIs in order to improve individual and collective performance /liliCollaborate with the marketing team /li /ulpCustomer service /pulliEnsure the quality of customer service /liliEnsure that the team maintains communication with customers /liliResolve customer complaints and support decisions made by sales advisers /li /ulpOperations /pulliEnsure the maintenance, presentation and organisation of the shop /liliEnsure payment procedures are followed /liliMonitor expenditure on blinds /liliSet up staff schedules as required /liliManage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS. /liliMaintain good communication with members of the company and other blinds /li /ulpVisual Merchandising /pulliImproving and maintaining merchandising guidelines /liliEnsuring that the store is clean, organised and complies with management guidelines /liliWork with the logistics and marketing teams to ensure that the store's assortment is correct /liliIdentify and communicate defective products as quickly as possible /liliCommunicate stock requirement /li /ulpHuman Resources /pulliParticipate in the recruitment, training and development of staff /liliDevelop and monitor training programmes /liliEvaluate the performance of each staff member and provide constant feedback to improve performance /liliHelping to resolve HR problems /liliEnsuring that professional image and standards are respected and reflect the brand image /li /ulpProfile sought: /pulliYou love APM Monaco! /liliYou have solid experience as a Supervisor/Assistant Store Manager /liliYou have experience in luxury/fashion retail and visual merchandising /liliYou are fluent in English /liliYou know how to analyse sales reports and react quickly /liliYou have strong communication and organisational skills /liliYou are flexible in terms of working hours (evenings, weekends and public holidays) /li /ulpDon't wait any longer to join APM Monaco, apply now! /ppRecommendations: English level required /ppJob Types: Full-time, Permanent /ppBenefits: /pulliRelocation assistance /liliStore discount /li /ulpSchedule: /pulliDay shift /liliMonday to Friday /liliWeekend availability /li /ulpWork Location: In person /p