Job Posting Title
Key Account Manager Online
The Challenge
An exciting opportunity has arisen to contribute to Haier Europe. The company aims to achieve ambitious business growth and leadership objectives in the region. We seek passionate, proactive, self-driven, and motivated individuals to join a team of open-minded professionals. We value entrepreneurship, innovation, a zero-distance approach to consumers, and IoT & Ecosystem thinking. We look for change agents with an agile mindset, eager to foster idea exchange and collaborate across silos to create an open ecosystem.
What You Will Do
You will join the Online Sales Team in the Italy Market, working towards regional growth and leadership. As a Key Account Manager (KAM) Online, you will manage strategic customer accounts at the national level, maximizing sales opportunities.
* Manage online accounts for the company (Amazon, Pure players, Click & Mortar) and build relationships with key personnel.
* Network within national accounts to secure all business opportunities.
* Ensure internal company functions deliver the highest level of customer service to national accounts.
* Monitor incoming orders and ensure effective fulfillment.
* Hold regular monthly meetings with internal stakeholders regarding key accounts.
* Investigate and resolve queries and issues raised by national accounts.
* Take a proactive approach to account management.
* Arrange meetings with all relevant decision makers within the customer organizations.
* Conduct business reviews to identify sales opportunities.
What You Need to Succeed
Education: Bachelor’s degree in Economics or a related field.
Professional Experience: 1–3 years within the Consumer Electronics, SDA, or MDA markets.
Must Have
* Proactive and collaborative attitude, with the ability to lead cross-functional activities.
* Client management skills.
* Sales and Business Development experience with proven results.
* Marketing background.
* Teamwork skills.
* Familiarity with Consumer Electronics markets.
Languages: Fluent in English and Italian.
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Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
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